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For Companies At a Glance
- Tasks: Lead teams to ensure top-notch service delivery and manage key accounts.
- Company: A leading tech service provider with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving operational improvements in a dynamic environment.
- Qualifications: Extensive IT Service Management experience and strong ITIL knowledge required.
- Other info: Join a collaborative team that values inclusivity and excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology service provider is seeking a Lead Delivery Manager in Cambridge, UK, to manage service and change delivery for key accounts. This role involves leading teams, ensuring service excellence, and maintaining strong customer relationships.
Key responsibilities include:
- Managing delivery processes
- Driving operational improvements
- Supporting contract management
The ideal candidate should have extensive experience in IT Service Management and a strong understanding of ITIL, with a collaborative and inclusive mindset. This permanent position offers a hybrid work model.
Delivery Excellence Leader, IT Services (Hybrid, UK) in Cambridge employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Excellence Leader, IT Services (Hybrid, UK) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT services sector and let them know you're on the hunt for a Delivery Excellence Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and service management skills. We recommend practising common interview questions related to delivery processes and operational improvements, so you can showcase your expertise with confidence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to hiring managers, so don’t miss out on this opportunity to stand out.
We think you need these skills to ace Delivery Excellence Leader, IT Services (Hybrid, UK) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Excellence Leader role. Highlight your experience in IT Service Management and any relevant ITIL knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and driven operational improvements in the past. We love a good story!
Showcase Your Collaborative Spirit: Since this role requires a collaborative mindset, make sure to mention any experiences where you’ve worked closely with teams or built strong customer relationships. We value teamwork and want to see how you can contribute to our culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Computacenter
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing service delivery and operational improvements.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving service excellence. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Understand Their Key Accounts
Research the company’s key accounts and their specific needs. This will help you demonstrate your understanding of customer relationships and how you can contribute to maintaining and enhancing those relationships.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in delivery management. Practice articulating your thought process and decision-making strategies in these situations.
