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For Companies At a Glance
- Tasks: Manage customer relationships and drive sales in the retail sector.
- Company: Join Computacenter, a leading IT infrastructure services provider with a global presence.
- Benefits: Enjoy fantastic earning potential, clear career paths, and exciting events throughout the year.
- Why this job: Be part of a driven team that values collaboration and success together.
- Qualifications: Strong track record in new business generation and understanding of the UK retail market.
- Other info: Our recruitment process is virtual, making it easy to apply and connect with us.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: UK - London, UK - Hatfield
Contract type: Standard
Business Unit: Sales & Pre-Sales & Alliances
Life on the team
An exciting opportunity has arisen within Computacenter to join our Sector Division as a 'Business Development Manager'. The successful applicant will join our CORE Sector team, covering accounts within the Retail world. You will be working in a highly driven team with an incredible outlook and culture of succeeding together. In addition to the fantastic earning opportunities, clear career path, and exciting events and incentives throughout the year.
What you’ll do
- Manage customer liaison to transact complex services and complex solution sales to maximise profit.
- Responsible for sales documentation and methodology to enable the sales process and information.
- Engage with appropriate resources and management to ensure solution meets customer needs.
- Close standard deals with a degree of complexity and opportunities to maximise profitability.
- Identify customer queries and resolve to enhance customer satisfaction.
- Accountability for all operational transactions to ensure ownership of customer.
- Proactively build customer contacts and rapport across several customers, levels, and opportunities.
- Identify a broad range of opportunities and customers to develop sales campaigns.
What you’ll need
- Strong track record in new business generation.
- Strong understanding of B2B and the Retail UK market (highly advantageous).
- Ability to build effective and constructive relationships across a number of customers and opportunities.
- Ability to manage customer expectations.
- Comprehensive understanding of Computacenter’s Solutions offerings and basic understanding of Services.
- Commercial, financial, and legal understanding.
- Negotiation and influencing skills applied across various customer organisations.
- Ability to resolve significant customer issues while moving the business forward.
Current information for our applicants
We have made our application and recruitment process virtual. We are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We look forward to getting to know you!
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities, and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.
Account Manager - Retail employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Retail
✨Tip Number 1
Familiarise yourself with the retail market in the UK. Understanding current trends, challenges, and key players will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the sector.
✨Tip Number 2
Network with professionals in the retail and B2B sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at Computacenter.
✨Tip Number 3
Prepare to discuss your previous experience in new business generation. Be ready to share specific examples of how you've successfully built relationships and closed deals, as this will be crucial for the Account Manager role.
✨Tip Number 4
Research Computacenter’s solutions offerings thoroughly. Understanding their services will allow you to articulate how you can contribute to meeting customer needs and enhancing satisfaction during your discussions.
We think you need these skills to ace Account Manager - Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B sales and any specific achievements in the retail sector. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Computacenter’s solutions and your ability to build relationships with customers. Mention specific examples of how you've successfully managed customer expectations in the past.
Showcase Your Skills: In your application, emphasise your negotiation and influencing skills. Provide examples of how you've resolved customer issues and maximised profitability in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Computacenter
✨Know Your Market
Make sure you have a solid understanding of the B2B and Retail UK market. Research current trends, challenges, and opportunities within the sector to demonstrate your knowledge during the interview.
✨Showcase Relationship Building Skills
Prepare examples of how you've successfully built and maintained relationships with customers in the past. Highlight your ability to manage expectations and resolve issues effectively.
✨Understand Computacenter's Solutions
Familiarise yourself with Computacenter’s offerings and services. Being able to discuss how these solutions can meet customer needs will show your preparedness and enthusiasm for the role.
✨Demonstrate Negotiation Skills
Be ready to discuss your negotiation experiences. Share specific instances where you influenced outcomes positively, as this is crucial for managing complex sales transactions.
