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- Tasks: Support and manage Azure environments for enterprise customers, ensuring high performance and reliability.
- Company: Join a dynamic cloud team at a leading tech company.
- Benefits: Competitive salary, additional compensation for on-call support, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on enterprise-level cloud projects while enhancing your technical skills.
- Qualifications: Hands-on experience with Azure services and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
An exciting opportunity has arisen for an experienced 3rd Line Support Engineer to join our Cloud Team. The successful candidate will work within an experienced team, ensuring that our cloud support services for large enterprise customers align with agreed SLAs and KPIs. Hatfield, Nottingham or Milton Keynes (full-time in office). Must be SC Cleared, or willingness to undertake.
We are seeking a 3rd Line Cloud Engineer to support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructure across compute, networking, storage and native cloud services. The successful candidate will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders.
Core Responsibilities- Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues.
- Monitor and optimize Azure environments to ensure high availability, performance, and security.
- Troubleshoot and resolve build, deployment, and infrastructure issues.
- Ensure compliance with industry standards and best practices for security, scalability, and reliability.
- Create and maintain detailed documentation for processes, configurations, and procedures.
- Develop and maintain scripts for automation using PowerShell.
- Participate in on-call support outside business hours (additional compensation provided).
The analyst should be skilled in cloud management toolsets, including but not limited to:
- Hands-on experience managing Azure environments across multiple subscriptions and regions.
- Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces.
- Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways.
- Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager).
- Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults.
- Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations.
- Experience implementing private connectivity using Private Endpoints and Private DNS Zones.
- Exposure to Azure Kubernetes Service (AKS) and containerised workloads.
- Experience managing Azure ARC-enabled resources in hybrid environments.
- Proactive mindset focused on improving efficiency by reducing manual effort through automation.
- Ability to help drive continuous process improvements.
- Strong customer-facing and interpersonal skills.
- Ability to effectively communicate technical details to stakeholders.
- Experience in stakeholder engagement and cross-team collaboration.
- Previous exposure to Azure DevOps & Terraform (Repositories, Pipelines, YAML).
- Managing and optimizing CI/CD pipelines.
- Proficiency with Azure CLI, PowerShell, and automation scripting.
- Terraform Associate.
This role offers the opportunity to work within a dynamic team, contributing to the success of enterprise-level cloud projects while enhancing technical expertise in Cloud Technologies.
3rd Line Cloud Engineer (Azure) employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Cloud Engineer (Azure)
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. You never know who might be looking for a 3rd Line Cloud Engineer just like you!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your Azure expertise. This can really make you stand out in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your Azure knowledge and be ready to discuss real-world scenarios where you've solved problems or improved processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace 3rd Line Cloud Engineer (Azure)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Cloud Engineer role. Highlight your hands-on experience with Azure and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud engineering and how your experience makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in Azure environments. We’re keen on candidates who can demonstrate their troubleshooting prowess and proactive mindset!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Computacenter
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge before the interview. Be ready to discuss your hands-on experience with Azure services, especially around networking, storage, and security. Prepare examples of how you've managed Azure environments and tackled issues in the past.
✨Show Off Your Problem-Solving Skills
Since the role involves troubleshooting and root cause analysis, think of specific instances where you resolved complex cloud-related issues. Be prepared to walk through your thought process and the steps you took to diagnose and fix problems.
✨Demonstrate Your Automation Know-How
Highlight your experience with automation tools like PowerShell and Terraform. Discuss any scripts you've developed to improve efficiency or reduce manual effort. If you have examples of CI/CD pipelines you've managed, be sure to mention those too!
✨Engage with Stakeholders
This role requires strong interpersonal skills, so be ready to talk about your experience working with different teams and stakeholders. Share examples of how you've effectively communicated technical details to non-technical audiences and contributed to cross-team collaboration.