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- Tasks: Design and build high-quality ServiceNow solutions while advising on best practices.
- Company: Award-winning ServiceNow partner with a dynamic and supportive team culture.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Join a growing community and tackle exciting technical challenges in a collaborative environment.
- Qualifications: 5+ years in ServiceNow roles, strong communication skills, and technical expertise.
- Other info: Opportunity to mentor junior team members and lead medium-scale solutions.
The predicted salary is between 43200 - 72000 £ per year.
Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we have grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations, as well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools.
We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you.
What you'll do:
- Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice.
- Delivering high quality ServiceNow implementations based on business process requirements.
- Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications.
- Able to communicate on complex issues to meet business and customer requirements to avoid escalations.
- Keep up to date with current and future market developments, technologies, product and strategies.
- Ensuring adherence to our coding and design standards and providing technical hand-over documentation.
- Increasing application operating efficiency and adapting to new requirements, as necessary.
- Assisting with system testing and UAT.
- Escalate issues in line with company processes to ensure customer demands are met.
- Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer.
- Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements.
- Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment.
- You will need to work collaboratively across all SN CoE teams.
Depending on your experience you will also:
- Provide technical design authority and mentor more junior members of the team.
- Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
- Act as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice.
What you'll need:
- You'll need to either hold current UK SC clearance or be eligible and willing to undertake.
- Proven implementation experience with Strategic Portfolio Management (SPM).
- Ideally, possess experience with various ServiceNow modules, including ITSM, GRC, IRM, and CSDM.
- A passion for sharing knowledge, peer reviewing, and setting technical standards.
- Over 5 years of experience in similar roles within the ServiceNow ecosystem.
- Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools.
- Proficient in Web Technologies (e.g., JavaScript, SOAP/REST web services, XML & JSON).
- An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback).
- Ability to provide technical leadership and support to the Centre of Excellence.
- Experience with Software Development Lifecycle in Agile and Waterfall projects.
- Self-managing and capable of working independently or as part of a team.
- Skilled in managing customer expectations.
- Ability to contribute to technical solution designs and provide input into bid, project, and technical documents.
- Effective active listening skills and the ability to understand the priorities and concerns of others.
Additional information:
- Country: UK
- Location: Travel to customer sites as required
- Hours: 37.5
- Role Type: Permanent
Senior Technical Consultant in Wolverhampton employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Consultant in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the ServiceNow community. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best ServiceNow projects. Whether it's a cool implementation or a unique solution, having tangible examples of your work can really impress potential employers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight how your experience aligns with our needs and values.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice explaining complex concepts in simple terms, as communication is key in this role. And remember, it’s not just about what you know, but how you can help our clients succeed!
We think you need these skills to ace Senior Technical Consultant in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Consultant role. Highlight your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ServiceNow and how you can contribute to our team. Keep it engaging and personal – we love getting to know our applicants!
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially in areas like JavaScript, SOAP/REST web services, and various ServiceNow modules. We’re looking for someone who can hit the ground running, so make those skills pop!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially the modules mentioned in the job description like ITSM, GRC, and SPM. Be ready to discuss your past experiences with these tools and how you've implemented them in previous roles.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining complex technical concepts in simple terms. Think about examples where you've successfully communicated with clients or team members to resolve issues or clarify requirements.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through past projects where you faced challenges and how you overcame them, particularly in relation to ServiceNow implementations.
✨Demonstrate Your Team Spirit
This position requires collaboration across teams, so be ready to share examples of how you've worked effectively in a team environment. Highlight any mentoring experiences you've had, as they show your ability to lead and support others.
