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- Tasks: Guide customers in designing cloud-based contact centre solutions with Genesys.
- Company: Dynamic team focused on delivering exceptional customer service.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of innovative cloud technology and make a real difference.
- Qualifications: Experience in consulting and a passion for customer-focused solutions.
- Other info: Join a collaborative environment with exciting career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hatfield (with Hybrid)
Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, you'll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with best practices and strategic objectives.
Functional Consultant - Genesys in Watford employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Genesys in Watford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company you're eyeing. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Genesys Cloud solutions. We want to show that we know our stuff and can talk about how we can help customers design their services effectively.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more we rehearse, the more confident we'll be when it’s our turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Functional Consultant - Genesys in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Functional Consultant role. Highlight your experience with cloud-based solutions and any relevant Genesys knowledge. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Relevant Experience: When filling out your application, focus on showcasing your experience in guiding customers and designing services. We love seeing examples of how you've helped clients achieve their goals in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Genesys Inside Out
Make sure you’re well-versed in Genesys Cloud solutions. Brush up on the latest features and best practices, as this will show your potential employer that you’re not just familiar with the platform but also passionate about it.
✨Understand Customer Needs
Prepare to discuss how you would approach understanding a customer's requirements. Think of examples where you've successfully aligned solutions with client objectives, as this will demonstrate your customer-focused mindset.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with challenges, as this will highlight your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project methodologies, and company culture. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
