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- Tasks: Lead the design and evolution of our Genesys Cloud platform.
- Company: Join a forward-thinking team in a dynamic tech environment.
- Benefits: Enjoy hybrid working, competitive salary, and career development opportunities.
- Why this job: Shape the future of contact centre solutions and make a real impact.
- Qualifications: Experience in technical leadership and cloud-based solutions.
- Other info: Be part of a collaborative culture with exciting growth potential.
The predicted salary is between 42000 - 84000 £ per year.
You'll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services.
Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across a broad customer landscape.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Technical Lead - Genesys employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - Genesys
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Genesys Cloud. Know the latest trends and challenges in contact centre solutions. This shows you're not just interested but genuinely invested in the role.
✨Tip Number 3
Practice your technical skills! As a Technical Lead, you'll need to demonstrate your expertise. Work on mock scenarios or case studies that reflect real-world problems you might face in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and contributing to the evolution of our Genesys Cloud platform.
We think you need these skills to ace Technical Lead - Genesys
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Lead role. Highlight your expertise in Genesys Cloud and any relevant projects you've worked on to show us you're the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about evolving and modernising contact centre solutions. Share specific examples of how you've contributed to similar projects in the past.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any certifications or training related to Genesys Cloud, as well as any programming languages or tools you’re proficient in that are relevant to the role.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Genesys Inside Out
Make sure you’re well-versed in the Genesys Cloud platform. Brush up on its features, benefits, and any recent updates. Being able to discuss how you’ve used it in past projects will show your expertise and passion for the role.
✨Showcase Your Leadership Skills
As a Technical Lead, you’ll need to demonstrate your ability to lead a team effectively. Prepare examples of how you’ve managed projects or guided teams in the past, focusing on your communication and problem-solving skills.
✨Understand the Company’s Vision
Research the company’s goals and how they align with the evolution of their Genesys Cloud services. Be ready to discuss how your vision for the product can contribute to their objectives, showing that you’re not just a fit for the role but also for the company culture.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. This could be about their current challenges with the Genesys platform or how they envision the future of their contact centre solutions. It shows your genuine interest and helps you assess if the role is right for you.
