Change Communications Manager in Reading

At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.

As we expand our Group Professional Services (GPS) function, we are looking for a creative and detail-oriented Change Enablement Consultant to join our GPS Change Enablement team. In this role, you will design and deliver engaging content that supports organisational change and drives user adoption of new tools and processes. Reporting to the GPS Change Enablement Manager, core responsibilities include:

• Producing high-quality content tailored to diverse audiences.
• Executing Group-wide multi-channel communications and campaigns.
• Creating learning content and maintaining SharePoint sites.

You will create clear, consistent messaging and learning experiences across video, SharePoint, email campaigns, and other internal channels, ensuring employees transition smoothly and confidently. Working closely with subject matter experts, you will translate complex information into accessible, user-friendly content that inspires engagement and supports long-term business success.

Our GPS team includes experts in Engineering, Consultancy, Project Management, and Business Solutions. With over 4,200 skilled professionals across three continents, we help some of the world's leading brands drive digital transformation. We are passionate about technology, but even more passionate about people.

What you will do:

• Change Enablement Strategy (20%): You will help craft clear, compelling change and adoption plans, working closely with project teams to identify key audience groups and tailor engaging, timely and relevant content that drives awareness, builds confidence, and inspires people to adopt new ways of working.
• Message Development (20%): You will convert change and adoption plans into engaging, on-brand communications, defining the right messages, choosing the most effective channels, and timing communications for maximum impact.
• Create Engaging Content (25%): You will design innovative, user-friendly training and information materials from videos and how-to guides to infographics, SharePoint pages, FAQs, PowerPoint decks, and in-app walkthroughs that help people understand and embrace change.
• Manage Communication Channels (20%): You will build and maintain engaging SharePoint pages, newsletters, and digital assets that bring communication plans to life.
• Stakeholder Engagement (10%): You will act as a connector across all areas of our business, ensuring everyone has the right information at the right moment to understand, prepare for, and adopt new ways of working.
• Measurement & Feedback (5%): You will monitor engagement metrics and user feedback to refine content, sharpen messaging, and boost overall effectiveness.

What you will need:

• Strong written communication skills with a focus on clarity, tone, and engagement.
• Experience creating engaging and innovative content for internal organisational change across written, visual, and multimedia formats.
• Skilled in managing content across multiple channels (SharePoint, intranet, email campaigns, Viva Engage, etc.).
• Proficient in Microsoft 365 and content design tools with strong visual storytelling skills.
• Creative and innovative mindset to instil a sense of excitement in end users.
• Excellent stakeholder management and collaboration skills.
• Ability to manage multiple projects, stay organised, and deliver on deadlines.