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- Tasks: Lead the design and evolution of our Genesys Cloud platform and services.
- Company: Join a forward-thinking Product Management team in Hatfield with hybrid work options.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of contact centre solutions and make a real impact.
- Qualifications: Experience in technical leadership and expertise in Genesys Cloud.
- Other info: Be part of a dynamic team with a focus on innovation and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Based in Hatfield - with Hybrid.
You will be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services.
Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across a broad customer landscape.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Technical Lead - Genesys in Hatfield employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - Genesys in Hatfield
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with Genesys. A friendly chat can open doors and give you insights that might just land you that Technical Lead role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with contact centre solutions. When you get that interview, having tangible examples will make you stand out.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for technical leads. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Technical Lead - Genesys in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Genesys Cloud and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our forward-thinking Product Management team. Keep it engaging and personal.
Showcase Your Technical Expertise: In your application, don’t forget to mention specific projects or experiences that demonstrate your technical leadership in contact centre solutions. We love seeing real-world examples of your problem-solving skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Genesys Inside Out
Make sure you brush up on your knowledge of the Genesys Cloud platform. Familiarise yourself with its features, benefits, and any recent updates. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Design Management Skills
Prepare to discuss your experience in design management. Think of specific projects where you led a team or improved processes. Be ready to explain how you can apply these skills to evolve and modernise the Genesys Cloud services.
✨Prepare for Technical Questions
Expect technical questions that assess your problem-solving abilities and technical knowledge. Practice articulating your thought process clearly, as this will help interviewers understand how you approach challenges in contact centre solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's vision for the Genesys Cloud platform. This shows that you're not just interested in the job, but also in how you can contribute to the company's future.
