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For Companies At a Glance
- Tasks: Manage vendor relationships, oversee performance, and drive operational success in a fast-paced environment.
- Company: Join a dynamic team at Computacenter, a leader in Managed Services.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Why this job: Make an impact by enhancing vendor partnerships and driving service excellence.
- Qualifications: 3+ years of experience in partner management with strong negotiation skills.
- Other info: Collaborative culture with a focus on innovation and continuous improvement.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for a Partner Manager to join our dynamic and fast paced GMS Partner Management team. The Partner Manager is responsible for assessing and qualifying Computacenter Group opportunities and driving effective in-life management of our vendor ecosystem within the Managed Services business. This includes overseeing commercial performance, contractual compliance, and operational delivery with our vendor partners to ensure they provide the capabilities and outcomes required to support our services and customer commitments.
What you'll do
- Relationship Management 40%: Build, develop, and maintain strong relationships with key vendors, negotiating pricing, promoting adherence to service expectations, governance frameworks, and continuous improvement initiatives. Serve as the primary business-as-usual point of contact for vendor queries and escalations, ensuring issues are managed through appropriate internal channels. Support operational teams by responding to vendor-related questions across commercial, service, and delivery domains. Prepare for, lead, or support regular vendor review meetings, ensuring performance insights, actions, and improvements are tracked and executed.
- Opportunity Management 40%: Act as a point of engagement for new bids, providing initial qualification and support. Collaborate with CSD teams to support in the pre-sales stage of bids, into transition and run. Work with the Senior/Principal Partner Managers or Group Managers where required to provide partner pricing to support the opportunity. Utilise Partner rate cards or direct engagement with partners to obtain customer specific quotes based on the defined service requirements. Negotiate discounts for Computacenter to maximise Computacenter's profit margin. Proactively raise any deal risks to the Group Manager or Senior/Principal Partner Manager. Provide general support and guidance on Partner Coverage and Capability.
- Transition and Change Management 10%: Support service transitions that require vendor-delivered components, ensuring smooth onboarding of new vendors and delivery readiness for new or expanded services. Manage the vendor onboarding process, including contractual setup, governance alignment, and operational readiness for domestic and international engagements. Develop Statements of Work (SoWs), Amendments, and customer-specific contractual documents using approved templates and liaising with Legal where necessary. Ensure accurate management of in-life contract changes, approvals, and documentation updates.
- Document Management, Governance and Compliance 10%: Maintain accurate vendor information, internal trackers, templates, and process documents to ensure relevance and alignment with corporate governance standards. Create standard contractual documents for new vendors and coordinate with internal teams to complete system setup and due-diligence checks. Monitor vendor adherence to compliance requirements, including Supplier Codes of Conduct, regulatory obligations, and contractual commitments. Oversee vendor contract lifecycle management, ensuring alignment with business needs, commercial frameworks, and compliance expectations.
What you'll need
- Strong commercial acumen and negotiation skills
- Customer-focused mindset with a track record of delivering high service standards
- Ability to develop and maintain relationships with partner and internal stakeholders
- Analytical thinking
- Strong communication skills (verbal and written)
- English skills
- Ability to work in virtual teams
- Proficiency in Microsoft 365 and SharePoint
- Professional experience of at least 3 years or specialised further training
Partner Manager in Hatfield employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Manager in Hatfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its partners. Understand their services and how they operate. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! As a Partner Manager, you’ll need to negotiate pricing and terms. Role-play scenarios with friends or mentors to build confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Partner Manager in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner Manager role. Highlight your experience in relationship management and negotiation skills, as these are key for us. Use specific examples that showcase your ability to build strong vendor relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer-focused mindset and how you've delivered high service standards in previous roles. Keep it engaging and personal!
Showcase Your Analytical Skills: We love candidates who can think analytically! In your application, provide examples of how you've used data to drive decisions or improve processes. This will show us that you have the analytical thinking we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Vendors
Before the interview, do your homework on the vendors you'll be managing. Understand their strengths, weaknesses, and how they align with Computacenter's goals. This will help you demonstrate your ability to build strong relationships and negotiate effectively.
✨Showcase Your Commercial Acumen
Be prepared to discuss your previous experiences where you've successfully negotiated pricing or improved service standards. Use specific examples that highlight your commercial awareness and how it benefited your past employers.
✨Demonstrate Your Communication Skills
Since this role involves a lot of relationship management, practice articulating your thoughts clearly and confidently. Think about how you can convey complex information simply, as this will be crucial when dealing with vendors and internal teams.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like vendor escalations or compliance issues. Prepare by thinking through potential scenarios and your approach to resolving them, showcasing your analytical thinking and problem-solving skills.