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For Companies At a Glance
- Tasks: Provide advanced technical support and manage escalations for network environments.
- Company: Join a leading tech firm with a focus on service excellence.
- Benefits: Competitive salary, full-time office role, and opportunities for professional growth.
- Why this job: Make a real impact by delivering technical solutions globally.
- Qualifications: 3+ years in 3rd Line network support with strong technical knowledge.
- Other info: Dynamic team environment with mentoring opportunities and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an experienced 3rd Line Network and Security Analyst with strong knowledge of network technologies, including routing, switching, and firewalls. You will join our Networking team, supporting customers across the UK and globally, delivering technical solutions and driving service excellence.
Location: Hatfield, Nottingham or Milton Keynes (full-time in office)
Must be SC Cleared, or willingness to undertake.
Multiple Opportunities
What You’ll Do:
- Provide advanced technical support and fault management for customer environments.
- Deliver technical projects and manage escalations.
- Mentor 2nd Line analysts to enhance team capability.
- Support service integration and design for new customers.
- Implement proactive improvements and tooling integration.
- Maintain accurate documentation and adhere to security policies.
What You’ll Bring:
- Minimum 3 years experience in 3rd Line network support.
- Strong knowledge of LAN/WAN, routing, switching, and firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper).
- Experience with load balancers and authentication technologies.
- Proven problem-solving skills and ability to work under pressure.
- Excellent communication and organisational skills.
- ITIL process knowledge and experience in a NOC or multi-customer environment.
Network Analyst - 3rd Line in Hatfield employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst - 3rd Line in Hatfield
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry on LinkedIn or attend networking events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews like a pro! Research common questions for 3rd Line Network Analysts and practice your responses. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your expertise in routing, switching, and firewalls. We love seeing practical examples of what you can do, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for talented individuals like you, so don’t hesitate to submit your application today!
We think you need these skills to ace Network Analyst - 3rd Line in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 3rd Line network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex network issues in the past. We love seeing candidates who can think on their feet and deliver solutions under pressure.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you communicate your relevant experience and enthusiasm for the role without any fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN/WAN, routing, switching, and firewall technologies. Be ready to discuss specific tools like NSX, Palo Alto, and Cisco, as well as any hands-on experience you've had with them.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex network issues in the past. Think about situations where you had to work under pressure and how you managed to resolve them effectively.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. This will help demonstrate your ability to mentor others and support customers effectively.
✨Understand the Company Culture
Research the company’s values and mission. Be ready to explain how your experience aligns with their goals, especially in delivering service excellence and supporting customers globally.
