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- Tasks: Guide customers in designing cloud-based contact centre solutions with Genesys.
- Company: Dynamic team focused on delivering exceptional customer service.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of innovative cloud technology and make a real difference.
- Qualifications: Experience in consulting and a passion for customer-focused solutions.
- Other info: Join a collaborative environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Location: Hatfield (with Hybrid)
Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, you'll play a pivotal role in guiding customers through the design of their services, ensuring solutions align with best practices and strategic objectives.
Functional Consultant - Genesys in Hatfield employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Genesys in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Genesys space. They can give you insider info and might even refer you directly, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Genesys Cloud inside out. Familiarise yourself with their solutions and think about how you can help customers design their services effectively. Show us you’re ready to hit the ground running!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick email or message can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Practice your pitch! Be ready to explain how your skills align with the role of a Functional Consultant. We want to hear how you can guide customers and ensure their solutions are top-notch.
We think you need these skills to ace Functional Consultant - Genesys in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Functional Consultant role. Highlight your experience with Genesys Cloud and any relevant projects that showcase your skills in delivering cloud-based contact centre solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our customer-focused approach. Don’t forget to mention specific examples of your past successes.
Showcase Your Problem-Solving Skills: As a Functional Consultant, you'll need to guide customers through complex challenges. In your application, include examples of how you've successfully navigated similar situations in the past, demonstrating your ability to align solutions with strategic objectives.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Genesys Inside Out
Make sure you’re well-versed in Genesys Cloud solutions. Familiarise yourself with the latest features and best practices, as this will help you demonstrate your expertise during the interview. Be ready to discuss how you've successfully implemented these solutions in past roles.
✨Showcase Your Customer-Focused Approach
As a Functional Consultant, your ability to understand and meet customer needs is crucial. Prepare examples of how you've guided clients through service design and ensured their objectives were met. This will highlight your customer-centric mindset.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges a client might face with Genesys Cloud and how you would address them. Practising these scenarios can give you a solid edge.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project goals, and company culture. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
