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- Tasks: Create engaging content to support organisational change and drive user adoption of new tools.
- Company: Join a diverse and inclusive team at Computacenter UK, focused on collaboration and customer success.
- Benefits: Enjoy a supportive culture with opportunities for professional growth and development.
- Other info: Dynamic role with the chance to work alongside experts in a global team.
- Why this job: Make a real impact by helping colleagues embrace change through innovative communication strategies.
- Qualifications: Strong writing skills and experience in creating engaging content for internal communications.
The predicted salary is between 45000 - 55000 £ per year.
At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.
As we expand our Group Professional Services (GPS) function, we are looking for a creative and detail-oriented Change Enablement Consultant to join our GPS Change Enablement team. In this role, you will design and deliver engaging content that supports organisational change and drives user adoption of new tools and processes. Reporting to the GPS Change Enablement Manager, core responsibilities include:
- Producing high-quality content tailored to diverse audiences.
- Executing Group-wide multi-channel communications and campaigns.
- Creating learning content and maintaining SharePoint sites.
You will create clear, consistent messaging and learning experiences across video, SharePoint, email campaigns, and other internal channels, ensuring employees transition smoothly and confidently. Working closely with subject matter experts, you will translate complex information into accessible, user-friendly content that inspires engagement and supports long-term business success.
Our GPS team includes experts in Engineering, Consultancy, Project Management, and Business Solutions. With over 4,200 skilled professionals across three continents, we help some of the world's leading brands drive digital transformation. We are passionate about technology, but even more passionate about people.
What you will do
- Change Enablement Strategy (20%): You will help craft clear, compelling change and adoption plans, working closely with project teams to identify key audience groups and tailor engaging, timely and relevant content that drives awareness, builds confidence, and inspires people to adopt new ways of working.
- Message Development (20%): You will convert change and adoption plans into engaging, on-brand communications, defining the right messages, choosing the most effective channels, and timing communications for maximum impact. This includes customising messages for different audiences, creating compelling presentations and explainers, and making sure the right information reaches the right people.
- Create Engaging Content (25%): You will design innovative, user-friendly training and information materials from videos and how-to guides to infographics, SharePoint pages, FAQs, PowerPoint decks, and in-app walkthroughs that help people understand and embrace change.
- Manage Communication Channels (20%): You will build and maintain engaging SharePoint pages, newsletters, and digital assets that bring communication plans to life. You will craft compelling copy for email-based adoption campaigns and transform complex concepts into clear, simple, and actionable guidance that resonates with diverse audiences.
- Stakeholder Engagement (10%): You will act as a connector across all areas of our business, ensuring everyone has the right information at the right moment to understand, prepare for, and adopt new ways of working.
- Measurement & Feedback (5%): You will monitor engagement metrics and user feedback to refine content, sharpen messaging, and boost overall effectiveness.
What you will need
- Strong written communication skills with a focus on clarity, tone, and engagement.
- Experience creating engaging and innovative content for internal organisational change across written, visual, and multimedia formats.
- Skilled in managing content across multiple channels (SharePoint, intranet, email campaigns, Viva Engage, etc.).
- Proficient in Microsoft 365 and content design tools with strong visual storytelling skills.
- Creative and innovative mindset to instil a sense of excitement in end users, with attention to detail and brand consistency.
- Excellent stakeholder management and collaboration skills.
- Ability to manage multiple projects, stay organised, and deliver on deadlines.
Change Communications Manager in Hatfield employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communications Manager in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Tailor your responses to show how you align with their mission, especially around diversity and collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Change Communications Manager in Hatfield
Some tips for your application 🫡
Show Your Creative Side: When you're crafting your application, let your creativity shine! Use engaging language and showcase your ability to create compelling content. Remember, we want to see how you can make complex ideas simple and exciting.
Tailor Your Message: Make sure to customise your application for the Change Communications Manager role. Highlight your experience with different communication channels and how you've successfully engaged diverse audiences in the past. We love a good story!
Keep It Clear and Concise: Clarity is key! Ensure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon. We appreciate straightforward communication that gets to the heart of the matter.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Audience
Before the interview, research Computacenter UK and their values. Understand their focus on diversity, inclusivity, and customer-first mentality. Tailor your responses to show how your skills in change communications align with their mission.
✨Showcase Your Content Creation Skills
Prepare examples of your previous work that demonstrate your ability to create engaging content across various formats. Be ready to discuss how you’ve simplified complex information for diverse audiences, as this is crucial for the Change Communications Manager role.
✨Engage with Stakeholders
Highlight your experience in stakeholder engagement during the interview. Share specific instances where you acted as a connector within teams, ensuring everyone had the right information at the right time. This will showcase your collaborative spirit, which is key for this position.
✨Be Ready to Discuss Metrics
Since measuring engagement and feedback is part of the role, come prepared to talk about how you've monitored and refined content based on user feedback in the past. This shows your analytical side and commitment to continuous improvement.