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For Companies At a Glance
- Tasks: Support clients with mobile technology issues and provide excellent customer service.
- Company: Join a dynamic team focused on innovative mobile solutions for a new client.
- Benefits: Enjoy flexible working hours and potential for career growth.
- Why this job: Be part of a supportive culture that values your input and development.
- Qualifications: Security Clearance preferred; customer-focused attitude is essential.
- Other info: Work hours are between 7am and 7pm, Monday to Friday.
The predicted salary is between 28800 - 43200 £ per year.
Life on the team
Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it.
The Support Analysts will form part of the?MDM team, working within our 2nd line service desk. You\’ll provide support between?7am and 7pm, Monday to F…
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First Line Analyst employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Analyst
✨Tip Number 1
Familiarise yourself with mobile technology and the specific tools we use at StudySmarter. Understanding our systems will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer support or technical roles. Be ready to discuss specific scenarios where you successfully resolved issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
If you don’t already have Security Clearance, be prepared to discuss your willingness to obtain it. Showing that you understand the importance of security in our industry can set you apart from other candidates.
✨Tip Number 4
Engage with our company culture by following us on social media and participating in discussions. This will give you insights into our values and help you align your answers during the interview.
We think you need these skills to ace First Line Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a First Line Analyst. Highlight key skills such as customer focus and mobile technology support.
Tailor Your CV: Customise your CV to reflect relevant experience in mobile technology support and any previous roles that demonstrate your customer service skills. Make sure to include any technical skills that align with the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your willingness to obtain Security Clearance if you do not already have it.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Understand Mobile Technology
Make sure you have a solid grasp of mobile technology concepts and tools. Familiarise yourself with common issues users face and how to troubleshoot them effectively.
✨Showcase Customer Focus
Demonstrate your customer service skills during the interview. Be prepared to discuss past experiences where you successfully resolved customer issues or improved their experience.
✨Prepare for Security Clearance Questions
Since holding Security Clearance is ideal, be ready to discuss your background and any relevant experiences that would support your application for clearance.
✨Highlight Team Collaboration
As you'll be part of a team, emphasise your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles.
