At a Glance
- Tasks: Lead and manage services for our valued customers, ensuring top-notch delivery and outcomes.
- Company: Join a forward-thinking company dedicated to exceptional customer service.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference by driving customer success and leading a dynamic team.
- Qualifications: Proven leadership skills and experience in service management.
- Other info: Be part of a vibrant team with a focus on collaboration and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Life on the team
As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate and own key stakeholder relationships.
Senior Services Manager in Etwall employer: COMPUTACENTER (UK) LIMITED
Contact Detail:
COMPUTACENTER (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Manager in Etwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Services Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its services thoroughly. Understand their customer outcomes and think about how your leadership style can align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your experience in managing virtual teams. Highlight specific examples where you’ve successfully aligned services, sales, and delivery to achieve customer satisfaction. This is key for a Senior Services Manager role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Senior Services Manager in Etwall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Services Manager role. Highlight your experience in managing teams and delivering services, as well as any relevant achievements that align with our job description.
Showcase Leadership Skills: We want to see your leadership style! Share examples of how you've successfully led teams and managed stakeholder relationships in your previous roles. This will help us understand how you can contribute to our virtual customer team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your key achievements stand out. We appreciate straightforward communication, especially in a managerial role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at COMPUTACENTER (UK) LIMITED
✨Know Your Services Inside Out
As a Senior Services Manager, it's crucial to have a deep understanding of the services you'll be managing. Brush up on the specifics of the services offered by the company and be ready to discuss how you can enhance customer outcomes through effective service delivery.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing virtual teams. Think about times when you successfully aligned services, sales, and delivery to achieve customer satisfaction and be ready to share these stories during the interview.
✨Understand Stakeholder Management
Familiarise yourself with the key stakeholders you might encounter in this role. Be prepared to discuss how you would cultivate and maintain these relationships, ensuring that all parties are aligned with the account plan and focused on delivering results.
✨Align with Company Values
Research the company's values and mission statement. During the interview, demonstrate how your personal values align with theirs, particularly in terms of customer focus and teamwork. This will show that you're not just a fit for the role, but also for the company culture.