At a Glance
- Tasks: Evaluate and implement system changes with minimal risk and maximum efficiency.
- Company: Join a leading tech firm focused on innovation and stability.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Be at the heart of change management, driving impactful improvements.
- Qualifications: Analytical mindset, IT service experience, and ITIL v3 Foundation preferred.
The predicted salary is between 40500 - 49500 £ per year.
Locations considered - Hatfield, Milton Keynes or Nottingham Security clearance: Must either have, or the ability to undertake Security Clearance to be considered.
Multiple hires/roles As part of our expanding team, the Change Analyst plays a critical role in ensuring that all changes to systems, processes, and services are assessed, documented, and implemented with minimal risk and maximum efficiency.
This position is at the heart of our Change Management process, providing structure and governance to maintain stability while supporting innovation and growth.
Key Responsibilities
Key Responsibilities
- Evaluating Change Requests: Reviewing proposed changes for impact, risk, and alignment with business objectives.
- Facilitating Approvals: Coordinating with stakeholders to ensure changes are properly authorized and scheduled.
- Maintaining Records: Keeping accurate documentation of all changes for compliance and audit purposes.
- Continuous Improvement: Identifying opportunities to streamline processes and enhance change governance as the team scales.
- What you’ll do
- Ensure all Requests for Changes are registered on the Computacenter and Customers Tool Management System for tracking and auditing of SLA / OLA.
- Vet all RFCs.
- Ensure all logged Request for Changes are promptly and correctly approved by authorised approvers.
- Ensure all logged RFCs are updated on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.
- Ensure all Emergency Changes are efficiently processed in line with the Change Management procedure and communicated to relevant parties.
- Ensure all approved changes are communicated to all effecting service owners and the SOC Bridge.
- Liaise with all necessary parties to co-ordinate the change building, testing and implementation in line with schedules.
- Ensure all RFCs are closed within a timely manner.
- Attend and/or chair CAB meetings in absence of Change Manager or as requested.
- Ability to understand the impact of Change on a Customer environment.
- Managing the Risk associated and having the Authority to challenge Customer and CC requestors.
- Know your contractual service and obligations to understand the impact of customer driven change.
- Engagement with Configuration Management.
- Escalate issues in line with company processes to ensure customer demands are met.
- Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.
- Own the Remote Services Forward Schedule of Changes (FSC) and ensure that the most up-to-date version is available for all to view and updates communicated.
- Provide ad-hoc and routine change management reports to the agreed timescales.
- What you’ll need
- Demonstrates analytical and systematic approach to resolving complex problems and assignments.
- Broad experience in IT Service environment.
- Proven ability to work under pressure and to tight deadlines.
- Analyst needs to work in a concise and professional manner.
- Well-spoken/Articulated.
- ITIL v3 Foundation.
- Performance Indicators
- Understand and adhere to policies and procedures.
- Keep skills up to date with IT industry standards as appropriate to the role/Contract.
- Attain and maintain accreditations as appropriate to the role/Contract.
- Seniority level Associate Employment type Full-time Job function Information Technology
- What you’ll need
- Demonstrates analytical and systematic approach to resolving complex problems and assignments.
- Broad experience in IT Service environment.
- Proven ability to work under pressure and to tight deadlines.
- Analyst needs to work in a concise and professional manner.
- Well-spoken/Articulated.
- ITIL v3 Foundation.
- Performance Indicators
- Understand and adhere to policies and procedures.
- Keep skills up to date with IT industry standards as appropriate to the role/Contract.
- Attain and maintain accreditations as appropriate to the role/Contract.
- #J-18808-Ljbffr
Change Analyst - Security Cleared employer: Computacenter PLC
At Computacenter AG & Co. oHG, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and mentorship programs, ensuring that our team members thrive in their careers. Located in the UK, we offer a dynamic work environment where you can make a meaningful impact on prestigious organizations while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Change Analyst - Security Cleared
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Computacenter PLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Computacenter PLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Computacenter PLC!
✨Direct Apply to Computacenter PLC
Let's not forget to apply directly through the Computacenter PLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Change Analyst - Security Cleared
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Computacenter PLC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Computacenter PLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Computacenter PLC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
