Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Use analytics to enhance user experience and drive automation in IT.
- Company: Join Computacenter, a leader in innovative technology solutions.
- Benefits: Work with cutting-edge tools, supportive team, and opportunities for innovation.
- Why this job: Make a real impact on how people experience technology every day.
- Qualifications: Strong analytical skills and experience with DEX tools required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join our End User Experience team and help make technology truly work for people. You’ll use End User Analytics (EUA) tools and real-time data to prevent issues before they occur, drive automation, and enhance how customers experience IT every day. Your insights will boost productivity, reduce incidents, and create lasting value for our customers.
What you’ll do:
- Identify and deliver automation and remote action opportunities
- Collaborate with our EUA Centre of Excellence to test and implement improvements
- Use analytics to reduce incident volumes, speed up resolution, and improve user satisfaction
- Drive proactive investigations, self-healing, and self-help solutions
- Partner with teams to embed dashboards, insights, and data-driven decisions
- Support Root Cause Analysis and continuous improvement through EUA data
- Champion a fix-forward culture focused on user experience and productivity
- Identify innovation, cost-saving, and value-add opportunities across accounts
What you’ll need:
- Strong analytical and data-driven mindset
- Proactive, inquisitive, and confident in challenging the status quo
- Self-motivated, disciplined, and results-focused
- A collaborative team player with a can-do attitude
- Hands-on experience with DEX tools such as Nexthink, Systrack, Controlup, Dynatrace or Alternity
Why Join Us:
At Computacenter, you’ll work with cutting-edge analytics tools, a supportive team, and the freedom to innovate. You’ll directly influence how thousands of people experience technology turning insight into action and ideas into impact. If you’re ready to drive smarter, faster, more proactive IT experiences, we’d love to hear from you.
Proactive Engineer (Nexthink) in Walton employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive Engineer (Nexthink) in Walton
✨Tip Number 1
Network like a pro! Reach out to current employees at Computacenter on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Proactive Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with DEX tools like Nexthink. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially around analytics and automation. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in user experience.
We think you need these skills to ace Proactive Engineer (Nexthink) in Walton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Proactive Engineer role. Highlight your analytical mindset and any hands-on experience with DEX tools like Nexthink or Dynatrace.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about enhancing user experiences through technology. Share specific examples of how you've driven automation or improved user satisfaction in previous roles.
Showcase Your Collaborative Spirit: We love team players! In your application, mention instances where you've worked collaboratively to solve problems or implement improvements. This will show us you’re a great fit for our supportive team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your Tools Inside Out
Make sure you’re familiar with the End User Analytics (EUA) tools mentioned in the job description, like Nexthink and Dynatrace. Brush up on how these tools can help prevent issues and enhance user experience, as this will show your proactive mindset during the interview.
✨Show Off Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions or improve processes. Think about times when your insights led to reduced incidents or enhanced productivity, as this aligns perfectly with what they’re looking for.
✨Emphasise Collaboration
Since the role involves working closely with teams, be ready to share experiences where you’ve successfully collaborated on projects. Highlight your can-do attitude and how you’ve contributed to a positive team environment, which is key for this position.
✨Be Ready to Challenge the Status Quo
This role requires a proactive and inquisitive approach. Prepare to discuss how you’ve identified opportunities for improvement in past roles and how you’ve implemented innovative solutions. This will demonstrate your fit for their fix-forward culture.
