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- Tasks: Analyse enhancement requests and collaborate with teams to implement new functionalities.
- Company: Join Computacenter, a thriving tech company with a dynamic team culture.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make a real impact by leading projects that enhance user experience and streamline processes.
- Qualifications: Experience in business analysis and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter. This is an excellent opportunity to join a thriving team, where you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own!
You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, and process improvements on differing technologies. You will work with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes.
What you'll do:
- Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them, and work with the in-house technical teams as well as external suppliers to deliver them.
- Define the requirements, processes, procedures, and reporting for new modules, components, and applications to complement the existing toolset.
- Lead workshops to ensure full alignment of requirements and solutions across technical and business teams.
- Ensure that all such requirements are fully aligned to industry standards.
Senior Functional Consultant - ServiceNow employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Functional Consultant - ServiceNow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Functional Consultant role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to shine when discussing your skills in implementing new functionalities and working with diverse teams.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles. We love hearing about your experiences leading workshops and aligning requirements across teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our Group Information Services team!
We think you need these skills to ace Senior Functional Consultant - ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Functional Consultant role. Highlight your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Teamwork Skills: Since you'll be working with various stakeholders, it's important to showcase your teamwork skills in your application. Share examples of how you've successfully collaborated with technical and business teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand its functionalities, recent updates, and how it integrates with other systems. Being able to discuss specific features and how they can benefit Computacenter will show that you're not just familiar with the platform but also passionate about leveraging it effectively.
✨Prepare for Stakeholder Scenarios
Since you'll be working with various stakeholders, think of examples where you've successfully gathered requirements or led workshops in the past. Be ready to discuss how you navigated differing opinions and ensured alignment between technical and business teams. This will demonstrate your ability to manage relationships and drive consensus.
✨Showcase Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach analysing enhancement requests or prioritising them based on business needs. Highlight your analytical skills and how you can translate complex requirements into actionable solutions that align with Computacenter's standards.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the role and the company. Ask about the current challenges the team faces or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.