At a Glance
- Tasks: Design and manage observability solutions using top tools like Dynatrace and Grafana.
- Company: Join Computacenter, a leading IT solutions provider with a global presence.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by enhancing IT performance for renowned organisations.
- Qualifications: Experience with observability platforms and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Life on the team
Location: UK Wide
At Computacenter, you'll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.
As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the world's most well-known organisations. You'll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates, contributing to their operational success through proactive insight and incident prevention.
What you'll do
- Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk.
- Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues.
- Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows.
- Act as a Monitoring & Observability SME within customer delivery teams.
- Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities.
- Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring.
- Attend customer and project meetings to present monitoring solutions and technical designs.
- Proactively identify and highlight risks that could impact solution success.
What you'll need
- Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk.
- Deep understanding of telemetry signal analysis and performance monitoring.
- Experience integrating observability tools with ITSM platforms and DevOps toolchains.
- Ability to troubleshoot complex infrastructure and application issues using monitoring insights.
- Solid scripting experience (Python, PowerShell) for automation and integration.
- Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift).
- Strong problem-solving skills and analytical thinking to draw meaningful insights from data.
- Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences.
- Experience working in Agile project environments (Scrum, Kanban, etc.).
- A proactive mindset with a passion for continuous improvement and knowledge sharing.
Certifications
- Dynatrace Associate & Pro
- Splunk Core Certified Power User
Desirable Experience
- DevOps or Site Reliability Engineering (SRE) experience.
- Automation with Terraform or similar tools.
- Building CI/CD pipelines.
- Experience with Docker and Kubernetes for packaging and deployment.
- Ability to adapt to new technologies in fast-paced environments.
Observability & Monitoring Engineer (Dynatrace) employer: COMPUTACENTER LIMITED
At Computacenter, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Observability & Monitoring Engineer, you'll benefit from extensive professional development opportunities while collaborating with a talented team dedicated to delivering cutting-edge IT solutions for renowned global clients. With a focus on innovation and continuous improvement, our UK-wide presence ensures you can engage in impactful projects that enhance your skills and career trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land Observability & Monitoring Engineer (Dynatrace)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what COMPUTACENTER LIMITED values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges COMPUTACENTER LIMITED might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at COMPUTACENTER LIMITED!
✨Direct Apply to COMPUTACENTER LIMITED
Let's not forget to apply directly through the COMPUTACENTER LIMITED website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Observability & Monitoring Engineer (Dynatrace)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at COMPUTACENTER LIMITED.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at COMPUTACENTER LIMITED. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
