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- Tasks: Provide advanced technical support and manage escalations for network environments.
- Company: Join a leading tech firm with a focus on service excellence.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Make a real impact by delivering technical solutions globally.
- Qualifications: 3+ years in 3rd Line network support with strong tech knowledge.
- Other info: Full-time office role with opportunities to mentor and grow.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an experienced 3rd Line Network and Security Analyst with strong knowledge of network technologies, including routing, switching, and firewalls. You will join our Networking team, supporting customers across the UK and globally, delivering technical solutions and driving service excellence.
Location: Hatfield, Nottingham or Milton Keynes (full-time in office)
Must be SC Cleared, or willingness to undertake.
What You'll Do:- Provide advanced technical support and fault management for customer environments
- Deliver technical projects and manage escalations
- Mentor 2nd Line analysts to enhance team capability
- Support service integration and design for new customers
- Implement proactive improvements and tooling integration
- Maintain accurate documentation and adhere to security policies
- Minimum 3 years experience in 3rd Line network support
- Strong knowledge of LAN/WAN, routing, switching, and firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper)
- Experience with load balancers and authentication technologies
- Proven problem-solving skills and ability to work under pressure
- Excellent communication and organisational skills
- ITIL process knowledge and experience in a NOC or multi-customer environment
Network Analyst - 3rd Line in Nottingham employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst - 3rd Line in Nottingham
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or local tech events to connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in network technologies. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to routing, switching, and firewalls. Practise explaining complex concepts in simple terms – it shows you really know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got multiple opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Network Analyst - 3rd Line in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 3rd Line network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex network issues in the past. We love seeing candidates who can think on their feet and deliver solutions under pressure.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you communicate your relevant experience and enthusiasm for the role without any fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN/WAN, routing, switching, and firewalls. Be ready to discuss specific technologies like NSX, Palo Alto, and Cisco. They’ll likely ask you about real-world scenarios, so think of examples where you've successfully solved network issues.
✨Showcase Your Problem-Solving Skills
Prepare to share stories that highlight your problem-solving abilities under pressure. Think of a time when you had to troubleshoot a complex issue or manage an escalation. This will demonstrate your capability to handle the demands of a 3rd Line Network Analyst role.
✨Communicate Clearly and Confidently
Since excellent communication is key, practice explaining technical concepts in simple terms. You might need to mentor 2nd Line analysts, so showing that you can convey information clearly will be a big plus. Remember, it’s not just about what you know, but how you share that knowledge.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Knowing how they approach service excellence and customer support can help you tailor your answers. It shows you’re genuinely interested in being part of their team and aligns with their goals.
