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- Tasks: Provide advanced technical support and manage escalations for network environments.
- Company: Join a leading tech firm with a focus on service excellence.
- Benefits: Competitive salary, career growth, and the chance to mentor others.
- Why this job: Make a real impact by delivering technical solutions globally.
- Qualifications: 3+ years in 3rd Line network support with strong tech knowledge.
- Other info: Full-time office role in Hatfield, Nottingham, or Milton Keynes.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an experienced 3rd Line Network and Security Analyst with strong knowledge of network technologies, including routing, switching, and firewalls. You will join our Networking team, supporting customers across the UK and globally, delivering technical solutions and driving service excellence.
Location: Hatfield, Nottingham or Milton Keynes (full-time in office)
Must be SC Cleared, or willingness to undertake.
What You'll Do:
- Provide advanced technical support and fault management for customer environments
- Deliver technical projects and manage escalations
- Mentor 2nd Line analysts to enhance team capability
- Support service integration and design for new customers
- Implement proactive improvements and tooling integration
- Maintain accurate documentation and adhere to security policies
What You'll Bring:
- Minimum 3 years experience in 3rd Line network support
- Strong knowledge of LAN/WAN, routing, switching, and firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper)
- Experience with load balancers and authentication technologies
- Proven problem-solving skills and ability to work under pressure
- Excellent communication and organisational skills
- ITIL process knowledge and experience in a NOC or multi-customer environment
Network Analyst - 3rd Line in Milton Keynes employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst - 3rd Line in Milton Keynes
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network technologies. This way, we can get insights into job openings and even get referrals.
✨Tip Number 2
Prepare for technical interviews by brushing up on your knowledge of routing, switching, and firewalls. We should practice common scenarios and problem-solving questions that might come up during the interview.
✨Tip Number 3
Showcase your experience with real-world examples. When discussing your past roles, we can highlight specific projects where we implemented improvements or solved complex issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and we can keep track of your progress throughout the hiring process.
We think you need these skills to ace Network Analyst - 3rd Line in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 3rd Line network support and the specific technologies mentioned in the job description. We want to see how your skills align with what we’re looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex network issues in the past. We love seeing candidates who can think on their feet and deliver solutions under pressure.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you communicate your passion for networking and your desire to join our team without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining StudySmarter.
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN/WAN, routing, switching, and firewalls. Be ready to discuss specific technologies like NSX, Palo Alto, Cisco, and Checkpoint. We recommend preparing examples of how you've used these in past roles.
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled complex network issues. Think about the steps you took to resolve them and the impact it had. This will demonstrate your ability to work under pressure, which is crucial for a 3rd Line Network Analyst.
✨Communicate Clearly and Confidently
Since you'll be mentoring 2nd Line analysts and supporting customers, strong communication skills are key. Practice explaining technical concepts in simple terms. We suggest doing mock interviews with a friend to refine your delivery.
✨Understand the Company Culture
Research the company’s values and mission. Knowing how they align with your own can help you answer questions more effectively and show that you're a good fit for their team. We recommend checking out their website and any recent news articles.
