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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot desktop/laptop issues.
- Company: Join Computacenter, a leader in IT services with a focus on growth and development.
- Benefits: Enjoy training opportunities, industry accreditations, and career growth potential.
- Why this job: Perfect for tech enthusiasts looking to enhance their skills in a supportive environment.
- Qualifications: Some knowledge of desktop technologies and Windows OS is required.
- Other info: Work onsite at client offices in Moray, Fife, or Co Antrim.
The predicted salary is between 28800 - 43200 £ per year.
Life on the team The Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel server installation, configuration, administration, and break-fix solutions. In this role, youll deliver hands-on technical IT support to one of our key customers, who operate across multiple UK sites. If you have a passion for IT, along with some knowledge of desktop/laptop technologies and Windows operating systems, this could be the perfect opportunity for you! Were committed to investing in your development through training and industry-recognised accreditations, helping you take your skills to the next level. Plus, at Computacenter, youll discover a wealth of opportunities to grow your career even further. What youll do The role will be based onsite at one of our clients offices in Moray, Fife, Co Antrim Provide basic to intermediate level desktop installation Configuration, support and troubleshooting services in the Wintel environment Providing basic desktop support, offering simple fixes and fixing known errors Provide effective and efficient customer service to the customer Communicate with the customer keeping them informed pro…
IT Technician employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarize yourself with the specific desktop and laptop technologies mentioned in the job description. Having hands-on experience or knowledge about these systems will give you an edge during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for common Windows operating system issues. Being able to demonstrate your problem-solving abilities can set you apart from other candidates.
✨Tip Number 3
Research Computacenter and their approach to customer service. Understanding their values and how they prioritize customer satisfaction will help you align your answers during the interview.
✨Tip Number 4
Prepare to discuss any relevant certifications or training you've completed. Highlighting your commitment to professional development can show that you're serious about growing your career in IT.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Technician position. Understand the key responsibilities and required skills, such as desktop installation, configuration, and troubleshooting in a Wintel environment.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles where you provided technical support or worked with Windows operating systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your commitment to customer service. Mention specific examples of how you've successfully resolved technical issues in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Show Your Technical Skills
Be prepared to discuss your experience with desktop and laptop technologies, as well as Windows operating systems. Highlight specific examples of troubleshooting and support you've provided in previous roles.
✨Demonstrate Customer Service Abilities
Since the role involves providing effective customer service, think of instances where you successfully resolved customer issues. Be ready to explain how you kept customers informed during the process.
✨Express Your Passion for IT
Let your enthusiasm for technology shine through. Share what excites you about working in IT and how you stay updated with the latest trends and technologies.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, the projects you'll be working on, and opportunities for training and development. This shows your interest in the role and helps you assess if it's the right fit for you.
