At a Glance
- Tasks: Lead operational support and drive transformation in Legal & Compliance.
- Company: Join a dynamic team focused on innovative legal solutions.
- Benefits: Enjoy a flexible 4-day work week and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by shaping the future of Legal & Compliance operations.
- Qualifications: Experience in operational roles and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: Hatfield
Work pattern: 4 days per week
The Operational Lead, Group Legal & Compliance (GLC) Operations plays a pivotal role in supporting the delivery of the GLC Operations strategy and enabling large-scale transformation across the function. Reporting to the Head of GLC Operations, this role acts as a key deputy on strategic and transformational initiatives, supporting programme governance, execution of project plans, and the successful delivery of complex change across GLC and the wider business. The role combines strong operational leadership, project delivery capability and stakeholder management, ensuring strategic priorities are translated into practical, sustainable outcomes. The role will work closely with senior stakeholders across Legal, Compliance, Finance, Sales, HR, IT and external partners, and will be instrumental in embedding new ways of working, processes, tools and governance frameworks within the GLC function.
What you'll do
- Strategic & Operational Support
- Act as a trusted deputy to the Head of GLC Operations, providing day-to-day operational support and acting on their behalf where required on initiatives, forums and projects.
- Support the development and execution of the GLC Operations roadmap, ensuring alignment with broader business and transformation priorities.
- Translate strategic objectives into clear delivery plans, milestones and operational activities across the function.
- Transformation & Change Delivery
- Play a leading role in GLC and enterprise-wide transformation programmes, supporting design, mobilisation and delivery phases.
- Support execution of project plans, tracking progress, managing dependencies, risks and issues, and ensuring delivery against agreed outcomes.
- Act as a bridge between strategy and execution, ensuring change is pragmatically implemented within GLC teams.
- Support change management activities, including stakeholder engagement, training and adoption of new processes and tools.
- Operational Excellence & Continuous Improvement
- Identify opportunities to improve efficiency, consistency and scalability of GLC operational processes, governance and workflows.
- Support the design and rollout of standardised L2/L3 processes, operating models and controls across GLC.
- Contribute to the development of performance metrics, reporting and management information to support effective decision-making.
- Stakeholder & SME Management
- Work closely with GLC subject matter experts, operational leads and functional teams to coordinate input into projects and initiatives.
- Support cross-functional collaboration across the business to ensure legal and compliance requirements are appropriately embedded in wider programmes.
- Build strong relationships with senior stakeholders to influence outcomes and ensure alignment with GLC priorities.
- Governance & Delivery Discipline
- Maintain the right internal governance principles in the ways of working across the GLC Operations team.
- Ensure appropriate delivery discipline, documentation and controls are applied across projects and initiatives.
- Support engagement with external advisors and partners where required (e.g. consultants, systems integrators).
What you'll need
Essential:
- Experience in an operational, transformation or delivery role within Legal, Compliance or a comparable professional services function.
- Proven experience supporting or delivering multi-stakeholder change initiatives.
- Understanding of operating models, process design and change management principles.
- Excellent organisational skills with the ability to manage multiple priorities simultaneously.
- Strong stakeholder management and communication skills, with confidence working with senior leaders.
- Ability to translate strategic intent into clear, executable plans.
Desirable:
- Experience within a regulated or compliance-driven environment.
- Exposure to operating model transformation, CLM or legal technology implementations.
- Experience working as a deputy or second-in-command to a senior leader.
- Familiarity with large-scale enterprise transformation programmes.
Personal Attributes
- Highly collaborative, pragmatic and solution-focused.
- Comfortable operating with ambiguity and evolving priorities.
- Strong sense of ownership and accountability for outcomes.
- Credible, calm and adaptable when working under pressure.
- Passionate about improving how Legal and Compliance functions operate and deliver value to the business.
The Operational Lead, Group Legal & Compliance (GLC) in Hatfield employer: COMPUTACENTER LIMITED
As an employer, we pride ourselves on fostering a collaborative and innovative work culture in Hatfield, where the Operational Lead for Group Legal & Compliance plays a crucial role in driving transformation and operational excellence. With a focus on employee growth, we offer opportunities for professional development and engagement with senior stakeholders across various functions, ensuring that our team members are empowered to make meaningful contributions. Our commitment to work-life balance is reflected in our flexible 4-day work week, making us an attractive choice for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land The Operational Lead, Group Legal & Compliance (GLC) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in Legal and Compliance. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and initiatives. Show that you’re not just interested in the role but also in how you can contribute to their ongoing transformation efforts. Tailor your examples to highlight your operational leadership and project delivery skills.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the strategic objectives of the GLC Operations. Use clear, concise language to demonstrate your understanding of operational excellence and stakeholder management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Operational Lead role!
We think you need these skills to ace The Operational Lead, Group Legal & Compliance (GLC) in Hatfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational roles, especially within Legal and Compliance. We want to see how your skills align with the strategic and transformational initiatives mentioned in the job description.
Showcase Your Stakeholder Management Skills:Since this role involves working closely with senior stakeholders, it’s crucial to demonstrate your ability to build strong relationships. Share examples of how you've influenced outcomes and collaborated across teams in your previous roles.
Highlight Change Management Experience:We’re looking for someone who can support change management activities effectively. Be sure to include any relevant experiences where you’ve successfully implemented new processes or tools, and how you engaged stakeholders during those changes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Lead role. Brush up on your knowledge of operational leadership, project delivery, and stakeholder management. Being able to discuss how you've successfully navigated similar challenges in the past will show that you're the right fit for the job.
✨Showcase Your Transformation Experience
Prepare specific examples of how you've led or supported transformation initiatives in previous roles. Highlight your ability to translate strategic objectives into actionable plans and how you've managed change effectively. This will demonstrate your capability to drive the GLC Operations strategy forward.
✨Build Relationships
Since this role involves working closely with senior stakeholders, think about how you can showcase your relationship-building skills. Be ready to discuss how you've influenced outcomes in the past and how you plan to engage with various teams to ensure alignment with GLC priorities.
✨Embrace the Challenge
The job description mentions operating with ambiguity and evolving priorities. Prepare to discuss how you've thrived in similar situations. Share examples where you've remained calm under pressure and adapted your approach to meet changing demands, showing that you're solution-focused and resilient.
