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For Companies At a Glance
- Tasks: Manage vendor relationships, oversee performance, and drive operational success in a dynamic environment.
- Company: Join a fast-paced team at Computacenter, a leader in Managed Services.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Make an impact by enhancing vendor partnerships and driving service excellence.
- Qualifications: 3+ years of experience in partner management with strong negotiation and communication skills.
- Other info: Work in a collaborative virtual team with a focus on innovation and compliance.
The predicted salary is between 50000 - 65000 £ per year.
An exciting opportunity has arisen for a Partner Manager to join our dynamic and fast paced GMS Partner Management team. The Partner Manager is responsible for assessing and qualifying Computacenter Group opportunities and driving effective in-life management of our vendor ecosystem within the Managed Services business. This includes overseeing commercial performance, contractual compliance, and operational delivery with our vendor partners to ensure they provide the capabilities and outcomes required to support our services and customer commitments.
What you'll do
- Relationship Management 40%: Build, develop, and maintain strong relationships with key vendors, negotiating pricing, promoting adherence to service expectations, governance frameworks, and continuous improvement initiatives. Serve as the primary business-as-usual point of contact for vendor queries and escalations, ensuring issues are managed through appropriate internal channels. Support operational teams by responding to vendor-related questions across commercial, service, and delivery domains. Prepare for, lead, or support regular vendor review meetings, ensuring performance insights, actions, and improvements are tracked and executed.
- Opportunity Management 40%: Act as a point of engagement for new bids, providing initial qualification and support. Collaborate with CSD teams to support in the pre-sales stage of bids, into transition and run. Work with the Senior/Principal Partner Managers or Group Managers where required to provide partner pricing to support the opportunity. Utilise Partner rate cards or direct engagement with partners to obtain customer specific quotes based on the defined service requirements. Negotiate discounts for Computacenter to maximise Computacenter's profit margin. Proactively raise any deal risks to the Group Manager or Senior/Principal Partner Manager. Provide general support and guidance on Partner Coverage and Capability.
- Transition and Change Management 10%: Support service transitions that require vendor-delivered components, ensuring smooth onboarding of new vendors and delivery readiness for new or expanded services. Manage the vendor onboarding process, including contractual setup, governance alignment, and operational readiness for domestic and international engagements. Develop Statements of Work (SoWs), Amendments, and customer-specific contractual documents using approved templates and liaising with Legal where necessary. Ensure accurate management of in-life contract changes, approvals, and documentation updates.
- Document Management, Governance and Compliance 10%: Maintain accurate vendor information, internal trackers, templates, and process documents to ensure relevance and alignment with corporate governance standards. Create standard contractual documents for new vendors and coordinate with internal teams to complete system setup and due-diligence checks. Monitor vendor adherence to compliance requirements, including Supplier Codes of Conduct, regulatory obligations, and contractual commitments. Oversee vendor contract lifecycle management, ensuring alignment with business needs, commercial frameworks, and compliance expectations.
What you'll need
- Strong commercial acumen and negotiation skills
- Customer-focused mindset with a track record of delivering high service standards
- Ability to develop and maintain relationships with partner and internal stakeholders
- Analytical thinking
- Strong communication skills (verbal and written)
- English skills
- Ability to work in virtual teams
- Proficiency in Microsoft 365 and SharePoint
- Professional experience of at least 3 years or specialised further training
Partner Manager in Hatfield employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Manager in Hatfield
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Computacenter through LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their vendor ecosystem, and think about how your skills align with their needs. Practise common interview questions and be ready to discuss your experience in relationship management and negotiation.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss how you've used data to drive decisions in past roles. Whether it's improving vendor performance or managing contracts, having concrete examples will make you stand out.
✨Tip Number 4
Don't forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Partner Manager in Hatfield
Some tips for your application 🫡
Show Off Your Relationship Skills: In your application, make sure to highlight your experience in building and maintaining strong relationships. We want to see how you've successfully managed vendor partnerships and navigated any challenges that came your way.
Demonstrate Your Commercial Acumen: Don’t shy away from showcasing your negotiation skills and commercial awareness. Share specific examples where you’ve maximised profit margins or improved service delivery through effective management.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Know Your Vendors
Before the interview, research the key vendors that Computacenter works with. Understand their services, strengths, and any recent news or changes in their business. This will help you demonstrate your knowledge during the interview and show that you're proactive about building relationships.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully led. Be ready to discuss your approach, the challenges you faced, and the outcomes. This will highlight your strong commercial acumen and ability to maximise profit margins, which is crucial for the Partner Manager role.
✨Demonstrate Your Customer Focus
Think of specific instances where you've gone above and beyond to meet customer needs. Be prepared to share these stories, as they will illustrate your customer-focused mindset and commitment to delivering high service standards, which are essential for this position.
✨Familiarise Yourself with Compliance and Governance
Brush up on the importance of compliance and governance in vendor management. Be ready to discuss how you've ensured adherence to regulations and contractual commitments in previous roles. This will show that you understand the critical aspects of document management and governance required for the job.