Customer Delivery Lead — In-Life Services in Corsham

Life on the team

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts.

Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets.

You will engage stakeholders within the customer organisation. Youll make sure that Computacenter is responsive to their needs and that they understand the quality and value that we deliver for them.

You will need to be within 1 to 2 hours travelling distance to the customer site (Corsham UK) and will be req…