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- Tasks: Manage partners to plan, source, and repair IT hardware for top-notch customer service.
- Company: Join a global team dedicated to delivering world-class Field & Lifecycle Services.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a mission to ensure customers have fully functioning technology and excellent service.
- Qualifications: Looking for detail-oriented individuals with strong organizational and communication skills.
- Other info: Work across UK, France, and Germany, making a real impact on customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Life on the team Field & Lifecycle Services (FLS) purpose is to delight our customers with a global, world-class Field & Lifecycle Service for Enterprise and Workplace devices. Through our field engineers, services logistic centres and global partners we ensure our customers have fully functioning technology, whilst providing them with real time visibility of their IT assets. As a Buyer Planner you will be managing a range of partners & internal service providers across the Group (UK, France & Germany) to plan, forecast, source, purchase & repair IT hardware used to deliver the FLS services & meet our customer SLAs (4hr, 8hr and next day).You will have responsibility of one of more customers stock profiles & collaborate with the CC teams in the supply chain to maintain stock availability and on time delivery of a quality item to the end user; emphasising the importance of high level of customer service required for this role. What youll do Planning & coordinating the availability of spare parts and main devices between repair, supply, transport, engineers Supplier/repairer performance management (service reviews meetings, statistics analysis) Proactively & reactively sourcing spare parts for incident and stock requirements, replenishing central & regional w…
Buyer Planner employer: COMPUTACENTER LIMITED
Contact Detail:
COMPUTACENTER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyer Planner
✨Tip Number 1
Familiarize yourself with the specific IT hardware and services that are relevant to the Field & Lifecycle Services. Understanding the technical aspects and common issues can help you stand out during discussions with our team.
✨Tip Number 2
Highlight any experience you have in supply chain management or logistics, especially in a tech environment. Being able to demonstrate your ability to manage stock levels and ensure timely delivery will be crucial for this role.
✨Tip Number 3
Showcase your skills in data analysis and performance management. We value candidates who can analyze supplier performance and make data-driven decisions to improve service delivery.
✨Tip Number 4
Emphasize your customer service orientation. Since this role involves ensuring high levels of customer satisfaction, sharing examples of how you've successfully managed customer relationships in the past can give you an edge.
We think you need these skills to ace Buyer Planner
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Buyer Planner position. Understand the key responsibilities and required skills, such as planning, forecasting, and supplier management.
Tailor Your CV: Customize your CV to highlight relevant experience in supply chain management, procurement, and customer service. Use specific examples that demonstrate your ability to manage stock profiles and collaborate with teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in managing suppliers and logistics. Mention how your skills align with the company's goals in providing world-class Field & Lifecycle Services.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to inventory management, cost savings, or improved service delivery. This will help you stand out as a candidate who can contribute to the team's success.
How to prepare for a job interview at COMPUTACENTER LIMITED
✨Understand the Role
Make sure you have a clear understanding of the Buyer Planner role and its responsibilities. Familiarize yourself with the importance of managing stock profiles and how it impacts customer service levels.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and performance management. Highlight any relevant statistics or metrics you've worked with, as this role involves supplier performance management and service reviews.
✨Demonstrate Your Customer Service Focus
Since the role emphasizes high levels of customer service, be ready to share examples of how you've successfully managed customer relationships or resolved issues in previous positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you had to source parts quickly or manage stock availability under pressure, and be ready to explain your thought process.
