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For Companies At a Glance
- Tasks: Lead the design and development of innovative ServiceNow solutions with a dynamic team.
- Company: Join Computacenter, a global leader in digital transformation with over 20,000 employees.
- Benefits: Enjoy a supportive work culture, opportunities for innovation, and collaboration with experts.
- Why this job: Be part of impactful projects that enhance customer experiences and drive technological advancements.
- Qualifications: 5+ years in ServiceNow development, strong communication skills, and a passion for problem-solving.
- Other info: Work remotely or from various UK locations, engaging with cutting-edge technologies.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Location: UK - Mobile England, UK - Cardiff, UK - Edinburgh, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading
Life on the team
Join a dynamic and supportive team tackling complex technical challenges by designing and delivering high-quality ServiceNow solutions. We are looking for a ServiceNow Technical Architect to play a key role in shaping and evolving innovative ServiceNow solutions within Portfolio Innovation & Management. Our work directly enhances Computacenter Services, enabling efficient implementation and ensuring our customers benefit from the latest capabilities of the ServiceNow platform. You’ll collaborate with a specialist team of experts to design, build, and enhance our suite of ServiceNow solutions—ranging from store applications to fully custom solutions. These applications span integrations, portals, and enterprise-grade workflows, leveraging the full power of the NOW platform. You’ll be instrumental in driving technical excellence, scalability, and innovation while ensuring best practices and architectural integrity. If you’re passionate about solving complex problems and delivering impactful solutions, we’d love to have you on board!
What you’ll do
- Lead the design, development, and enhancement of ServiceNow solutions, ensuring scalability, innovation, and technical excellence.
- Collaborate with a team of experts to deliver cutting-edge applications—including store apps, integrations, portals, and enterprise-grade workflows—leveraging the full power of the NOW platform.
- Architect and deliver high-quality ServiceNow solutions aligned with business objectives.
- Apply deep ServiceNow platform expertise across multiple applications to drive innovation.
- Translate complex technical challenges into scalable, maintainable solutions while ensuring best practices.
- Engage with stakeholders to understand requirements, resolve complex issues, and prevent escalations.
- Stay ahead of industry trends, emerging technologies, and ServiceNow developments to inform future strategies.
- Produce high quality technical documentation.
- Lead customer meetings and knowledge-sharing sessions to ensure successful adoption and alignment with business needs.
- Drive continuous improvement in team processes, tooling, and workflows to enhance efficiency and collaboration.
- Identify opportunities for innovation within ServiceNow and the broader Computacenter ecosystem.
What you’ll need
- Over 5 years of experience developing and designing innovative solutions within the ServiceNow ecosystem.
- Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools.
- An open and friendly personality with strong customer-facing skills in both a virtual and face-to-face setting (including the ability to deliver presentations/feedback).
- Experience with Software Development Lifecycle in Agile and Waterfall projects.
- Self-managing and capable of working independently or as part of a team.
- Skilled in managing customer expectations, and translating technical challenges to stakeholders.
- Ability to contribute to technical solution designs and provide input into bid, project, and technical documents.
- Effective active listening skills and the ability to understand the priorities and concerns of others.
- Able to learn, understand and use new technologies quickly and effectively.
- UI/UX skills to support our solutions within Portals and Mobile.
- A strong desire to help others by sharing knowledge, peer reviewing, and contributing to our portfolio of solutions.
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
ServiceNow Technical Architect employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent developments will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working in ServiceNow roles. Attend industry meetups or webinars to connect with others in the field, as they can provide insights and potentially refer you to open positions.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented ServiceNow solutions. Be ready to explain your role, the challenges faced, and how you overcame them, as this will showcase your problem-solving skills.
✨Tip Number 4
Demonstrate your customer-facing skills by preparing examples of how you've effectively communicated technical concepts to non-technical stakeholders. This is crucial for a Technical Architect role, as you'll need to bridge the gap between technology and business needs.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the ServiceNow Technical Architect position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with the ServiceNow platform. Detail specific projects where you've designed or developed solutions, showcasing your expertise in areas mentioned in the job description.
Showcase Soft Skills: The role requires strong customer-facing skills and the ability to communicate complex technical challenges. Include examples in your application that demonstrate your interpersonal skills and how you've successfully engaged with stakeholders.
Tailor Your Application: Customise your CV and cover letter to reflect the language and requirements of the job description. Use keywords from the posting to ensure your application resonates with the hiring team and highlights your fit for the role.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Showcase Your ServiceNow Expertise
Make sure to highlight your extensive experience with the ServiceNow platform. Be prepared to discuss specific projects where you architected solutions, focusing on how you drove innovation and ensured scalability.
✨Demonstrate Problem-Solving Skills
Prepare examples of complex technical challenges you've faced and how you resolved them. This will showcase your ability to translate issues into maintainable solutions, which is crucial for the role.
✨Engage with Stakeholders
Discuss your experience in engaging with stakeholders to gather requirements and manage expectations. Highlight your communication skills, especially in delivering presentations and feedback, as these are key for customer-facing roles.
✨Stay Updated on Industry Trends
Research the latest trends and developments in the ServiceNow ecosystem. Being knowledgeable about emerging technologies will demonstrate your commitment to continuous improvement and innovation within the field.
