Computacenter Derby is seeking an experienced Service Desk Operations Manager to lead a team of analysts delivering first-line IT support for a key customer account. You will drive performance, governance and customer satisfaction while partnering with stakeholders across delivery teams.
The role requires proven leadership, strong communication and the ability to analyse data to guide operational decisions and service improvements.
#J-18808-LjbffrService Desk Leader: Grow Talent, Drive Service Excellence employer: Computacenter AG & Co. oHG
At Computacenter, we pride ourselves on being an excellent employer, offering a dynamic work environment in Hatfield where collaboration and innovation thrive. Our Corporate Communications team is dedicated to fostering employee growth through diverse projects and continuous learning opportunities, ensuring that every team member can make a meaningful impact during transformative initiatives. With a strong commitment to inclusivity and support for all employees, including our Disability Confident Committed status, we create a workplace where everyone can excel and contribute to our shared success.
Contact Details:
Computacenter AG & Co. oHG Recruitment Team
