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For Companies At a Glance
- Tasks: Join our team to enhance user experience through proactive IT solutions and analytics.
- Company: Leading tech provider focused on people and innovation.
- Benefits: Work with cutting-edge tools, supportive culture, and opportunities for growth.
- Why this job: Make a real impact on how thousands experience technology every day.
- Qualifications: Strong analytical skills and experience with DEX tools.
- Other info: Inclusive environment that values diversity and promotes career development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: UK - Nottingham, UK - Milton Keynes
Contract type: Standard
Business Unit: Information Technology
Life on the team
Join our End User Experience team and help make technology truly work for people. You’ll use End User Analytics (EUA) tools and real-time data to prevent issues before they occur, drive automation, and enhance how customers experience IT every day. Your insights will boost productivity, reduce incidents, and create lasting value for our customers.
What you’ll do
- Identify and deliver automation and remote action opportunities
- Collaborate with our EUA Centre of Excellence to test and implement improvements
- Use analytics to reduce incident volumes, speed up resolution, and improve user satisfaction
- Drive proactive investigations, self-healing, and self-help solutions
- Partner with teams to embed dashboards, insights, and data-driven decisions
- Support Root Cause Analysis and continuous improvement through EUA data
- Champion a “fix-forward” culture focused on user experience and productivity
- Identify innovation, cost-saving, and value-add opportunities across accounts
What you’ll need
- Strong analytical and data-driven mindset
- Proactive, inquisitive, and confident in challenging the status quo
- Self-motivated, disciplined, and results-focused
- A collaborative team player with a can-do attitude
- Hands-on experience with DEX tools such as Nexthink, Systrack, Controlup, Dynatrace or Alternity
Why Join Us
At Computacenter, you’ll work with cutting-edge analytics tools, a supportive team, and the freedom to innovate. You’ll directly influence how thousands of people experience technology — turning insight into action and ideas into impact. If you’re ready to drive smarter, faster, more proactive IT experiences, we’d love to hear from you. Apply now and help shape the future of end user experience.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it’s about people. With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to be!
Proactive Engineer in Nottingham employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for the team and how you can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on demonstrating your analytical skills and proactive mindset, as these are key traits for the Proactive Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in end user experience.
We think you need these skills to ace Proactive Engineer in Nottingham
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your strong analytical and data-driven mindset in your application. We want to see how you can use data to drive improvements and enhance user experiences.
Be Proactive and Inquisitive: Demonstrate your proactive nature by sharing examples of how you've challenged the status quo in previous roles. We love candidates who are self-motivated and eager to innovate!
Collaborate and Communicate: Since teamwork is key for us, mention any collaborative projects you've been part of. Show us how you can work well with others to achieve common goals and improve user satisfaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tools
Familiarise yourself with the DEX tools mentioned in the job description, like Nexthink or Dynatrace. Be ready to discuss how you've used these tools in past roles and how they can enhance user experience.
✨Show Your Analytical Side
Prepare examples of how you've used data analytics to solve problems or improve processes. Highlight your analytical mindset and be ready to explain how you can apply this to reduce incident volumes and improve user satisfaction.
✨Emphasise Collaboration
Since the role involves partnering with various teams, think of instances where you've successfully collaborated on projects. Share how you can contribute to a 'fix-forward' culture and drive proactive investigations.
✨Be Proactive and Inquisitive
Demonstrate your proactive nature by discussing times when you challenged the status quo or identified automation opportunities. Show that you're self-motivated and results-focused, ready to bring innovative ideas to the table.
