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- Tasks: Lead IT service management and develop strategies to enhance customer satisfaction.
- Company: A leading independent technology and services provider in Nottingham.
- Benefits: Supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving continuous improvement in IT services.
- Qualifications: Strong leadership experience, ITIL expertise, and project management certification.
- Other info: Join a company that values employee contributions and career development.
The predicted salary is between 36000 - 60000 £ per year.
A leading independent technology and services provider is seeking a Head of IT Service Management in Nottingham, England. This role involves leading IT service management, developing strategies in alignment with business goals, managing service compliance, and driving customer satisfaction.
Candidates should have strong leadership experience, expertise in ITIL frameworks, and a project management certification.
Join a company that values employee impact and growth in a supportive environment.
IT Service Management Leader - Continuous Improvement in Nottingham employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Management Leader - Continuous Improvement in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with ITIL frameworks and project management. Share specific examples of how you've driven continuous improvement in past roles.
✨Tip Number 3
Prepare for interviews by researching the company’s values and goals. Tailor your responses to show how your leadership style aligns with their mission. This will demonstrate that you’re not just looking for any job, but that you’re genuinely interested in making an impact.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a leg up in the hiring process. Let’s get you that dream job!
We think you need these skills to ace IT Service Management Leader - Continuous Improvement in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the IT Service Management role. Highlight your leadership experience and any relevant ITIL frameworks you've worked with to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about continuous improvement in IT service management and how you can contribute to our goals. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven customer satisfaction or improved service compliance in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL frameworks before the interview. Be ready to discuss how you've applied these principles in past roles, especially in relation to service management and continuous improvement.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully led a team or project, focusing on how you motivated others and drove results that aligned with business goals.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to explain how your personal values align with theirs, particularly around employee impact and growth. This will show that you're not just a fit for the role, but for the company as a whole.
✨Prepare Questions That Matter
Have insightful questions ready to ask at the end of the interview. Inquire about their current challenges in IT service management or how they measure customer satisfaction. This shows your genuine interest in the role and the company.
