At a Glance
- Tasks: Design innovative service solutions that meet customer needs and manage their lifecycle.
- Company: Join a leading tech provider with a strong focus on diversity and collaboration.
- Benefits: Inclusive culture, career growth opportunities, and commitment to employee well-being.
- Other info: We celebrate success and value every team member's contribution.
- Why this job: Make a real impact in a supportive environment while working with cutting-edge technology.
- Qualifications: Experience in service design and strong problem-solving skills required.
The predicted salary is between 70000 - 90000 £ per year.
Location: UK - London, UK - Manchester, UK - Reading
Contract type: Standard
Business Unit: Others
Life on the team
At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect.
We are now looking for 3 Service Architects to join Jason Martin’s Portfolio and Design team. You will bring a strong service design and solution mindset, able to translate strategy into scalable, customer-centric service solutions.
You will be responsible for the development, enablement, and lifecycle management of defined delivery capabilities (service products) within a specific GPS-aligned Technology Area. The role operates with a high degree of autonomy and translates portfolio and strategic intent into executable, standardised, and repeatable service capabilities that are operationally viable, consistently adopted, and demonstrably valuable to customers and Group Professional Services.
What you’ll do
- Support the design of innovative, scalable service solutions and capabilities that address customer needs
- Translate business and customer requirements into structured, commercially viable service designs
- Own the lifecycle of service capability from concept through optimisation and retirement
- Define and codify service components including delivery models and tools
- Support bids, proposals, and customer engagements
What you’ll bring
- Experience as a Service Architect, Service Designer, or similar
- Strong ability to design end-to-end service solutions
- Experience working across pre-sales, delivery, and technical teams
- Understanding of service lifecycle and operational models
- Experience in service products, service design, or capability management
- Exposure to portfolio-managed environments and structured governance models
- Experience working with nearshore and offshore delivery models
- Understanding of commercial performance drivers within professional services
- Commercial awareness of service design and delivery
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it’s about people. With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!
Service Architect (Professional Services) in London employer: Computacenter AG & Co. oHG
At Computacenter, we are dedicated to creating a vibrant and inclusive work environment where diversity is celebrated and collaboration thrives. As a Service Architect, you will have the opportunity to work autonomously on innovative service solutions that directly impact our customers, all while being part of a supportive team that values your contributions. With a strong focus on employee growth and a commitment to sustainability, we offer a rewarding career path in a leading technology and services provider located in the heart of the UK.
Contact Details:
Computacenter AG & Co. oHG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect (Professional Services) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Computacenter AG & Co. oHG values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Computacenter AG & Co. oHG might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Computacenter AG & Co. oHG!
✨Direct Apply to Computacenter AG & Co. oHG
Let's not forget to apply directly through the Computacenter AG & Co. oHG website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Architect (Professional Services) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Computacenter AG & Co. oHG.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Computacenter AG & Co. oHG. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
