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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work in varied environments with opportunities for hands-on problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
Location: UK - Cust. Site ENG | Job-ID: 213819
Contract type: | Business Unit: System Engineering & Technicians
Working Pattern: 30 hours across a 4 day week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us:
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installation Technician (Dundee) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installation Technician (Dundee)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Knowing the ins and outs of their systems will not only boost your confidence but also show your potential employers that you're proactive and genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients regularly, demonstrating your ability to communicate effectively and handle queries will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Computacenter. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for practical assessments or technical questions related to IT installations. Being ready to demonstrate your hands-on skills will give you an edge and show that you're capable of performing the job duties effectively.
We think you need these skills to ace IT Installation Technician (Dundee)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Installation Technician role. Focus on any previous work involving hardware installation, customer service, or IT support.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and teamwork skills, as these are crucial for this position.
Highlight Technical Skills: In your application, emphasise your basic IT literacy and any familiarity with tools like ServiceNow. If you have experience with network setups or desktop installations, make sure to include that as well.
Showcase Soft Skills: Since effective communication and interpersonal skills are essential for this role, provide examples in your application of how you've successfully worked in teams or delivered excellent customer service in past positions.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Show Your Technical Skills
As an IT Installation Technician, you'll need to demonstrate your technical abilities. Be prepared to discuss your experience with hardware installation, network connections, and any relevant software tools you've used. Bring examples of past projects or challenges you've overcome.
✨Emphasise Customer Service
Since the role involves delivering excellent customer service, highlight your interpersonal skills. Share experiences where you successfully resolved issues for clients or worked collaboratively with a team to meet customer needs.
✨Demonstrate Attention to Detail
This position requires precision in following instructions and maintaining records. During the interview, mention specific instances where your attention to detail made a difference in your work, such as accurately logging information or troubleshooting problems.
✨Prepare for Practical Scenarios
Expect to face practical scenarios or questions during the interview. Brush up on your knowledge of power-on self-tests and automated builds. Being able to articulate your thought process in these situations will show your problem-solving skills.
