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For Companies At a Glance
- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work in varied environments with opportunities for hands-on problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
Location: UK - Cust. Site ENG | Job-ID: 213850 | Contract type: | Business Unit: System Engineering & Technicians
Life on the team
As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installation Technician (Doncaster) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installation Technician (Doncaster)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Knowing the ins and outs of their systems will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with clients, being able to demonstrate your ability to communicate effectively and handle various situations will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Computacenter. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for practical assessments or technical questions that may arise during the interview. Being ready to demonstrate your problem-solving skills and technical knowledge will give you a significant advantage.
We think you need these skills to ace IT Installation Technician (Doncaster)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT installation and support. Emphasise any hands-on technical skills, customer service experience, and your ability to follow procedures accurately.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, such as your experience with hardware installation or customer service.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and effective communication abilities. These are crucial for the role of an IT Installation Technician.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your knowledge of desktop hardware and peripherals. Be prepared to discuss your experience with installations and any troubleshooting you've done in the past. This will show that you have the practical skills needed for the role.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key, think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Showcase Your Organisational Skills
The role requires strong organisational skills, so be prepared to talk about how you manage your time and tasks. You might want to share specific methods or tools you use to stay organised, especially when juggling multiple installations.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of projects you'll be working on, and the company's approach to IT solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
