Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide second line support for ServiceNow incidents and manage relationships effectively.
- Company: Leading independent technology provider in the UK with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Office attendance required twice a week for collaborative meetings.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: ServiceNow Certified System Administrator and at least one year of relevant experience.
The predicted salary is between 36000 - 60000 £ per year.
A leading independent technology provider in the UK is looking for a ServiceNow Platform Support Analyst to provide second line support for ServiceNow incidents. The successful candidate will need to have experience in supporting multiple ServiceNow modules, strong problem-solving skills, and the ability to manage relationships effectively.
This role offers a hybrid working model, with office attendance required twice a week for meetings.
Ideal candidates will have a ServiceNow Certified System Administrator qualification and at least one year of experience in a similar role.
ServiceNow Platform Support Analyst (Hybrid UK) in Hatfield employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Platform Support Analyst (Hybrid UK) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your ServiceNow knowledge. Make sure you can talk confidently about the modules you've supported and share specific examples of how you've solved problems in the past.
✨Tip Number 3
Show off your soft skills! Since managing relationships is key in this role, be ready to discuss how you've effectively communicated with teams or clients to resolve issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Platform Support Analyst (Hybrid UK) in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow modules and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ServiceNow Platform Support Analyst role. Share specific examples of how you've managed relationships and resolved incidents in the past.
Show Off Your Certifications: If you’ve got that ServiceNow Certified System Administrator qualification, flaunt it! We love seeing candidates who are committed to their professional development, so make sure it’s front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your ServiceNow Modules
Make sure you brush up on the specific ServiceNow modules you've worked with. Be ready to discuss your experience in detail, as well as any challenges you've faced and how you resolved them. This will show your depth of knowledge and problem-solving skills.
✨Showcase Your Problem-Solving Skills
Prepare examples of past incidents you've handled, focusing on your approach to troubleshooting and resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Build Rapport with Interviewers
Since relationship management is key in this role, practice your interpersonal skills. Be friendly, maintain eye contact, and engage with your interviewers. Ask insightful questions about their team dynamics and how they collaborate on ServiceNow projects.
✨Understand the Hybrid Working Model
Familiarise yourself with the hybrid working model and be prepared to discuss how you can effectively manage your time between home and office. Highlight your adaptability and any previous experience in a similar setup to reassure them of your capability.