At a Glance
- Tasks: Lead IT operations and ensure top-notch service delivery for onsite teams.
- Company: Join Computacenter, a leader in IT services with a strong focus on customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Be part of a collaborative team in a fast-paced, innovative setting.
- Why this job: Make a real impact by driving change and enhancing service performance.
- Qualifications: ITIL/ITSM knowledge, problem-solving skills, and experience with ServiceNow required.
The predicted salary is between 60000 - 80000 £ per year.
Computacenter AG & Co. o HG in London is seeking an IT Operations Manager to own the OSG service delivery for onsite and field engineers.
You will align directly with the customer, oversee regional onsite teams, and ensure end-to-end governance and clear service provision.
The role requires ITIL/ITSM knowledge, excellent problem solving and communication skills, and experience with Service Now.
You will drive change, implement SOPs, and monitor KPIs to sustain high service performance.
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Contact Details:
Computacenter AG & Co. oHG Recruitment Team
We think you need these skills to ace IT Operations & Service Owner (Onsite) – London in Hatfield
ITIL
ITSM
ServiceNow
Problem-Solving Skills
Communication Skills
Service Delivery Management
Change Management
