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- Tasks: Support our global Salesforce platform and enhance business efficiency.
- Company: Join Computacenter, a leading tech provider with an inclusive culture.
- Benefits: Earn £19,500 while gaining valuable experience and qualifications.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Kickstart your tech career with hands-on experience and industry-recognised certifications.
- Qualifications: GCSEs in Maths and English at grade 4/C or above required.
The predicted salary is between 800 - 1000 £ per month.
Location: UK - Hatfield
Contract type: Fixed Term Contract
Business Unit: Cyber Security
Salary: £19,500
Start Date: September 2025
Apprenticeship Programme: Digital Support Technician Level 3
Duration: 18 months
Ready to start your career in tech? At Computacenter, we connect people and technology to shape the future. You will be joining Computacenter's Salesforce team, part of our Global Information Services (GIS) function, which supports the technology used across the business.
This team plays a key role in supporting and enhancing our Salesforce platform, a tool used to help manage customer information and business processes. It is the perfect place to learn how large business systems are managed, gain exposure to Salesforce best practices, and develop technical and problem-solving skills that will set you up for a strong career in IT and digital solutions.
What You'll Be Doing
You will study for your Digital Support Technician Level 3 qualification while gaining practical experience. Around 80% of your time will be in the role and 20% focused on learning.
- Supporting our global Salesforce platform with over 2,500 users.
- Helping teams across the business work more efficiently.
- Resolving issues by reproducing system issues in a safe test environment and recommending fixes.
- Assisting with Salesforce system clean-ups and regular maintenance.
- Joining workshops to understand and gather business requirements.
- Attending team and project meetings with colleagues in the UK, United States, and India.
What You'll Need
- At least 2 GCSEs, including Maths and English Language at grade 4/C or above.
- A passion for the evolving world of business and technology.
- A keen interest in technology and a commitment to developing your skills further by working towards industry-recognised Salesforce certifications alongside your apprenticeship.
- Strong communication skills.
- A positive, 'can-do' attitude.
- An interest in building a long-term career in IT.
Important Eligibility Information
Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider. These checks include a Maths and English assessment and a review of any previous qualifications you hold. Due to apprenticeship funding requirements, applicants must not already hold a Level 3 qualification in Digital Support or IT or an equivalent qualification to be eligible for this programme.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it is about people. With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we are committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we are looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we would love to hear from you.
Digital Support Apprenticeship in Hatfield employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Apprenticeship in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role in the Salesforce team.
✨Tip Number 2
Prepare for your interview by practising common questions related to tech support and Salesforce. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your passion for technology! During interviews, share any personal projects or relevant experiences that demonstrate your interest in IT and digital solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the apprenticeship programme there.
We think you need these skills to ace Digital Support Apprenticeship in Hatfield
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for tech and business! In your application, share why you're excited about the Digital Support Apprenticeship and how it aligns with your career goals. A genuine passion can really make you stand out.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant skills or experiences that relate to supporting technology or working in teams. We want to see how you can contribute to our Salesforce team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the apprenticeship programme there.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Salesforce Basics
Before the interview, brush up on your knowledge of Salesforce. Understand its key features and how it supports business processes. This will show your enthusiasm for the role and your commitment to learning.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss how you would approach resolving technical issues. Think of examples from your studies or personal projects where you've tackled a problem and explain your thought process. This will highlight your analytical skills.
✨Communicate Clearly
Strong communication is key in this role. Practice explaining technical concepts in simple terms. During the interview, make sure to listen carefully and respond thoughtfully to questions, demonstrating your ability to engage with others effectively.
✨Express Your Passion for Tech
Let your enthusiasm for technology shine through! Share any relevant experiences or projects that sparked your interest in IT. This will help the interviewers see your genuine desire to grow in the field and contribute to their team.