Administrator in Hatfield

You will be joining the Global Services Backoffice team, which is part of Group Commercial Management. GSBO support our external/internal customers from contract setup in our SAP system, invoicing, managing all transactions between all the Computacenter entities, specialised onsite tasks direct with the customer and data analysis and reporting. The UK team currently has 48 people based in the UK, Budapest and India and is continuing to grow as the business and needs of our customers grow. It is important to note that this position is customer site based (Greenwich) with 3 days onsite.

What you’ll do:

• Maintain a record of the software licences and maintenance held on the client estate.
• Action all tickets assigned to License Management queue within (ITSM) Remedy.
• Record the details of new licence/renewal software licences on software log template.
• Transfer details from licence template to new software log weekly and publish this on SharePoint.
• Run monthly report of software licence/maintenance renewals due, with expiry date 6 months ahead and raise service requests for these in Remedy.
• Record service request details on the Renewals log sheet.
• Handle and deal with emails queries within the client IN Box in Outlook.
• Maintain login details for the Software Licence Portals.
• Obtain software details using the clients internal SAP application system.
• Look at ways of continuing to improve the day-to-day tasks that you do.
• Attend any account/team meetings as required.
• Chase vendors where they haven’t responded to the renewal request.

What you’ll need:

• Be enthusiastic and invested in what you do and bring a drive to work to your best ability.
• Be a great team player but also be dedicated and self-disciplined enough to be able to work on your own.
• Actively look at ways to improve yourself and the tasks that you are being asked to perform.
• Care about what you are doing and take an active interest in getting to understand your role and the role that you and your team have in the company.
• Do not be afraid to question why something is being done that way if you can see a better and smarter way of working.
• Embrace changes that occur in our ever-changing business.

Why should you join the GSBO at Computacenter:

• A large Global team that sits across multiple counties and accounts.
• The option of supporting and moving across multiple accounts and work with our Global teams.
• A diverse and fun team.
• Training on the job and the ability to develop and specialise in specific areas.
• Hybrid working model, two days in the office, three days at home.
• All IT equipment required will be provided for both in the office and at home.
• The options of being able to join group projects and work with different areas of the business.

About us:

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it’s about people. With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we’re looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!