At a Glance
- Tasks: Lead a team managing global IT service partners and drive business growth.
- Company: Join Computacenter, a leader in digital transformation with 20,000+ employees worldwide.
- Benefits: Enjoy competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Be part of a team that shapes the future of IT services and drives impactful change.
- Qualifications: Proven leadership skills, partner management experience, and excellent communication abilities required.
- Other info: Flexible working locations across the UK, including Hatfield, London, Nottingham, and Reading.
The predicted salary is between 43200 - 72000 £ per year.
The Group Manager – Services Partnering will lead a team of International Partner Managers within Group Managed Services who develop and manage Computacenter's global services partner network. This role requires a highly motivated and experienced individual with a proven track record in team leadership, partner management and business development within the IT services sector.
What you'll do:
- Manage a team of partner managers, providing coaching, mentorship, and performance feedback.
- Influence and contribute to the global services partner strategy aligned with Computacenter's overall Managed Services growth objectives.
- Build and manage a diverse portfolio of partners capable of delivering high-quality outsourced and out-tasked service outcomes.
- Identify, recruit, and on-board strategic partners, ensuring alignment with Computacenter's service standards and customer needs.
- Drive partner enablement programs to ensure partners have the necessary knowledge and skills to deliver Computacenter's services.
- Cultivate and maintain strong relationships with key stakeholders within partner organisations.
- Monitor partner performance and ensure adherence to service level agreements (SLAs).
- Deliver cost savings/avoidance to enhance Computacenter’s competitiveness and support growth.
Performance indicators:
- Effective management and development of the partner managers.
- Effective cascade and delivery of the team’s objectives.
- Partner performance against agreed SLAs and KPIs.
- Achieve annual cost savings/avoidance target.
- Growth in Managed Services revenue generated through partner engagements.
What you'll need:
- Demonstrated ability to lead and motivate a team.
- Extensive experience in partner management.
- Experience with contract negotiation and management.
- Experience working in a global, matrixed organization.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build and maintain strong relationships with key stakeholders.
- International business experience.
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
Group Manager - Services Partnering employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Manager - Services Partnering
✨Tip Number 1
Familiarise yourself with Computacenter's global services partner network. Understanding their current partners and the services they offer will help you demonstrate your knowledge during interviews and show how you can contribute to their growth.
✨Tip Number 2
Network with professionals in the IT services sector, especially those involved in partner management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices that you can bring to the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've successfully motivated a team or improved performance, as this will be crucial for the Group Manager position.
✨Tip Number 4
Research the latest trends in partner management and business development within the IT sector. Being able to speak knowledgeably about these trends will not only impress interviewers but also show that you're proactive and forward-thinking.
We think you need these skills to ace Group Manager - Services Partnering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team leadership, partner management, and business development within the IT services sector. Use specific examples that demonstrate your ability to manage teams and build strong relationships with partners.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the responsibilities outlined in the job description. Mention your experience with contract negotiation and your ability to drive partner enablement programs.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that relate to managing partner performance, achieving cost savings, and contributing to revenue growth. Quantify your successes where possible to make a stronger impact.
Prepare for Potential Questions: Anticipate questions related to your leadership style, experience in a global organisation, and how you would approach building and managing a diverse portfolio of partners. Prepare thoughtful responses that reflect your expertise and strategic thinking.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Showcase Your Leadership Skills
As a Group Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, provided mentorship, or drove performance improvements.
✨Understand Partner Management
Familiarise yourself with the intricacies of partner management within the IT services sector. Be ready to discuss your experience in building and managing partnerships, as well as how you've contributed to partner enablement programs in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like contract negotiation and stakeholder relationships.
✨Demonstrate Strategic Thinking
The role requires influencing global service partner strategies. Prepare to discuss how you've previously aligned business objectives with partner strategies and how you can contribute to Computacenter's growth in Managed Services.