Business Management Placement Programme

Location: UK - Birmingham, UK - Hatfield, UK - London, UK - Manchester

Contract type: Fixed Term Contract

Business Unit: Customer Success & Service Delivery

Life on the team: Nationwide

Start Date: July 2027

Contract: Fixed Term - Full time

Application Process: Online application, Video Assessment and face-to-face assessment centre

Our Service Managers are the front of our business, working directly with our customers. They are responsible for developing long-term relationships and a partnership with our customers, by providing high-quality support whilst generating creative solutions to challenges, ultimately helping our customers to address their business needs and achieve their objectives.

Our Service Management division is at the heart of our business, providing services to some of the world’s largest organisations, helping to keep the public safe, keep planes in the air, entertain the world and develop life-saving pharmaceuticals.

For over 10 years, our services teams have developed outstanding opportunities for undergraduate placement students, giving them real-world experience within a thriving industry.

What you’ll do:

• During our 13-month programme, you will join one of our customer account teams helping to keep critical services running for some of the world’s largest organisations.
• Establish long-lasting relationships with the customer, internal teams, and partners by helping to respond to any enquiries and requests.
• Gain an understanding of your customers' business objectives and goals and help to add value to new and existing services.
• Develop your presentation and communication skills by helping to create and present customer-facing documentation.
• Attend customer and internal meetings, keeping track of key actions and ensure our services are delivered in line with contractual obligations and strategic goals.
• Gain exposure to a global corporate environment with an opportunity to work with colleagues across the world (e.g. Europe, USA, Asia-Pacific).
• Analyse key performance metrics and trends and provide valuable insight to improve or grow services.
• Develop your knowledge of technical services and best practice, and work towards an industry-recognised qualification to aid your future career development.

At the end of the 13 months, you will return to university to complete your degree with the potential to consider applying to rejoin Computacenter on one of our graduate programmes.

What you’ll need:

• You’ll be studying at undergraduate level in your second year of university, in any degree discipline and be in your penultimate year of study.
• You’ll have a keen interest in technology and striving to achieve outstanding levels of service to customers.
• You’ll be personable with the ability to communicate and build relationships.
• You’ll be adaptable to situations and be proactive in problem-solving and decision-making.
• You’ll be hardworking and capable of managing multiple priorities.
• You’ll bring theoretical learnings from your studies and put them into practice with Computacenter’s Service Management team.
• You are free from July 2027 to start in role!

About us:

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.