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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible working pattern and hands-on experience in a supportive team.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work 30 hours a week with varied shifts, Monday to Friday.
Location: UK - Cust. Site ENG | Job-ID: 213829
Contract type: | Business Unit: System Engineering & Technicians
Salary: £12.21 per hour
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by the team).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Manchester) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Manchester)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients directly, showcasing your ability to communicate effectively and handle queries will set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments or technical questions related to IT installations. Being able to discuss your hands-on experience with similar tasks will show that you're ready for the job.
✨Tip Number 4
Network with current or former employees of Computacenter on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable during your application process.
We think you need these skills to ace IT Installations Technician (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Installations Technician role. Focus on any previous installation work, customer service experience, and technical skills that match the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the team at Computacenter.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to follow instructions. These are crucial for the role, so provide examples of how you've demonstrated these in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your IT knowledge, especially around hardware installation and network connectivity. Be prepared to discuss your experience with setting up desktop systems and any relevant tools or software you've used.
✨Demonstrate Problem-Solving Skills
Think of examples where you've successfully solved technical issues in the past. Highlight your ability to troubleshoot and adapt to unexpected challenges, as this role requires quick thinking and practical solutions.
✨Showcase Your Communication Skills
Since you'll be interacting with both internal teams and customers, practice explaining technical concepts in simple terms. This will demonstrate your ability to communicate effectively and provide excellent customer service.
✨Be Ready for Practical Scenarios
Expect to face situational questions or even practical tests during the interview. Prepare by reviewing common installation processes and think through how you would handle specific scenarios that may arise on the job.
