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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 4-day work week and hands-on team support.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills.
- Other info: Work in varied environments with opportunities for problem-solving.
Location: UK - Cust. Site ENG | Job-ID: 213826
Contract type: | Business Unit: System Engineering & Technicians
Salary: £12.21 per hour (TBC)
Working Pattern: 4 days week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by the team).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us:
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Gosforth) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Gosforth)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves interacting with both internal and external stakeholders, showcasing your ability to communicate effectively and provide excellent service can set you apart.
✨Tip Number 3
Prepare for practical assessments or technical questions related to IT installations. Being able to discuss your hands-on experience and problem-solving abilities will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with current or former employees of Computacenter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace IT Installations Technician (Gosforth)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an IT Installations Technician. Emphasise any previous work involving hardware installation, customer service, or IT support.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and teamwork skills, as these are crucial for this position.
Highlight Technical Skills: In your application, clearly outline your technical skills, such as familiarity with desktop hardware, network connections, and any relevant software tools like ServiceNow. This will show that you have the necessary background for the job.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech Basics
Brush up on your basic IT knowledge, especially around hardware installation and network connections. Be prepared to discuss your experience with setting up desktop systems and any troubleshooting you've done in the past.
✨Demonstrate Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations.
✨Showcase Your Organisational Skills
The job requires strong organisational skills, so be ready to talk about how you manage your time and tasks. You might want to share specific instances where your attention to detail made a difference in your work.
✨Be Ready for Practical Scenarios
Expect practical questions or scenarios during the interview. They may ask how you would approach a specific installation task or troubleshoot a common issue. Think through your problem-solving process and be ready to explain it clearly.
