Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support ITIL processes and collaborate with teams to manage change and release effectively.
- Company: Leading tech services provider with a focus on people and inclusivity.
- Benefits: Competitive salary, on-call bonuses, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in IT service management.
- Qualifications: Strong communication skills and a solid understanding of ITIL methodologies.
- Other info: Flexible work environment with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Change & Release Manager (SC Cleared) – Multiple hires sought
Location: UK – Cust. Site ENG | Job-ID: 215376 | Contract type: Standard | Business Unit: Information Technology
Life on the team
Change & Release Specialist
(x4 sought)
Location: Stevenage Area (UK) initially full-time on-site
Package: Competitive basic salary + on-call & occasional overtime
Additional comments: Due to the client, we are ideally seeking applicants with Security Clearance
The Computacenter ITIL service will support the customeror ITIL processes to enable the customer to deliver their ITIL services, such as problem and change management. The ITIL team works with the customer and a typical day could involve attending customer-led ITIL meetings, for example a problem review or change board, and collaborating with stakeholders to follow the customerrom ITIL procedures to maintain compliance of them.
Youll be supporting ITIL services and process for asset, change, release, incident and problem management based at a customer site in Stevenage
What you’ll do
- Provide support as an ITIL generalist, interfacing into our customers ITIL teams.
- Provide change control support ensuring governance and compliance with our customer’s process.
- Contribute to problem management by identifying trends, analysing root causes, and supporting resolution planning.
- Participate in an on-call rota with the team, to assist with incident management if needed. (nb: Actual callouts would be rare, and this responsibility would include an additional standby payment with bonuses for public holidays.)
- Collaborate with internal teams and external suppliers.
- Maintain accurate documentation and contribute to continuous improvement initiatives.
- Support release management.
What you’ll need
- Strong communication, decision making, pro-active and stakeholder engagement skills.
- A solid understanding of ITIL methodologies.
- Ability to work independently and as part of a collaborative team.
- Flexibility to participate in an on-call rota and respond to critical incidents when required.
- We recognise that the ideal candidate may not possess every skill listed in this job description. However, we are committed to providing support, and were looking for someone who is eager to ask questions, learn, and grow into the role.
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it’s about people
With over 20,000 people across 22 countries, we are proud of our inclusive culture – where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our values and bring the experience and skills we’re looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment – we’d love to hear from you!
#J-18808-Ljbffr
Change & Release Manager (SC Cleared) Multiple hires sought employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Release Manager (SC Cleared) Multiple hires sought
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to ITIL processes. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've tackled change management or problem-solving in past roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Change & Release Manager (SC Cleared) Multiple hires sought
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Change & Release Manager role. Highlight your ITIL experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Strong communication is key in this role. In your application, demonstrate your ability to engage with stakeholders and collaborate effectively. We love seeing examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL methodologies before the interview. Be ready to discuss how you've applied these principles in past roles, especially in change and release management. This will show that you understand the core of what the role entails.
✨Showcase Your Communication Skills
As a Change & Release Manager, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated in previous roles, particularly in challenging situations. This will demonstrate your ability to collaborate and maintain compliance with processes.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to incident management or problem resolution. Think through your approach to identifying trends and analysing root causes. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Express Your Willingness to Learn
The job description mentions that not every skill is mandatory. Highlight your eagerness to learn and grow into the role. Share instances where you've taken the initiative to develop new skills or adapt to new processes, showing that you're proactive and open to feedback.
