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- Tasks: Lead a team of consultants to deliver impactful CRM and website solutions for non-profits.
- Company: Join Compuco, a socially responsible tech agency making a difference worldwide.
- Benefits: Enjoy flexible hours, paid leave for personal development, and wellness days.
- Why this job: Make a real impact while working with diverse teams across the globe.
- Qualifications: 5+ years in CRM solutions, management experience is a plus.
- Other info: Embrace a collaborative culture in a fully remote environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A big hello from the team at Compuco! At Compuco we empower socially responsible organisations with the digital tools they need to build a better world. We work with non-profit organisations across their digital stack, helping reimagine the way they work so that they can focus on impact.
We’re on the lookout for a talented and ambitious new Lead Functional Consultant to join the Compuco team, to head this mission critical business unit. Reporting to our Chief Client Officer, you’ll head up a multidisciplinary team of CRM and website consultants - one of the key delivery engines of our business. You’ll take end-to-end responsibility for our functional consulting work: unpacking client business processes, reimagining them using our unique technology stack, and ensuring that we deliver genuinely impactful solutions.
As team lead, you’ll ideate and implement processes and procedures to ensure your team of Functional Consultants have everything they need to deliver exceptional, best-practice client work. Working in an agile environment, you’ll support task allocation and prioritisation to meet client needs. You’ll act as mentor and coach for the team with the goal of fostering a genuinely supportive, collaborative culture, whilst working closely with our product team to help shape the future direction of our product stack.
As a distributed company with an HQ in London and team members from all around the world, one of the things that make working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We’re extremely proud of the way we work and the open culture we’ve developed.
Key responsibilities- Lead and line-manage a team of Functional Consultants working across CRM and website projects.
- Ensure consultants have clear scope, robust processes, and the tools and procedures they need to deliver exceptional work.
- Train and guide the team to become experts in all areas of our product stack.
- Create a motivating, collaborative culture where consultants feel supported, valued and able to do their best work.
- Balance workload distribution and resource allocation across the team, ensuring sustainable utilisation.
- Contribute to capacity planning and hiring recommendations as the team grows.
- Coach and occasionally run discovery activities (e.g. workshops, interviews, journey mapping) to deeply understand client needs.
- Unpack and model existing business processes, then reimagine them using our technology to deliver efficiencies and automation.
- Guide team to translate requirements into clear functional specifications.
- Provide expert insight to support your team to implement specifications to bring solutions to life, delivering tangible and enduring benefits to client organisations.
- Work closely with Product Owners to feed in client and market insights that shape our product roadmap.
- Own the quality of deliverables across your team’s projects, from initial concept through to go-live.
- Promote and enforce best practice in configuration, documentation and testing.
- Identify delivery risks early and work with project management and engineering to mitigate them.
- Minimum of 5+ years delivering complex CRM solutions and digital projects, with proven ability to master new platforms rapidly (CiviCRM and CMS/Drupal experience a major plus).
- 5+ years working in a CRM or ERP agency environment delivering for clients.
- Previous management experience desirable but not required.
- Experience with agile methodologies desirable but not required.
- You love the challenge of making complex things simple.
- You can convey complex concepts clearly to other team members.
- Compulsive organiser and executor who thrives on detailed planning and flawless delivery.
- Likes to be “hands on” with your product to become an expert.
- You seek to learn from others as well as share your knowledge and experience.
- Someone who loves technical challenges and is committed to quality outcomes for our clients.
- Meticulous attention to detail.
- Can do / Make it happen attitude.
Type: Permanent
About Compuco: Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. We’re a distributed team, with staff in over 12 countries and a head office in London. We offer flexible hours and a real “team” mentality, working together to make things better. Uniquely, we base all of our solutions on open source products, helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform.
Our clients include membership organisations such as the British Toy and Hobby Association, World Heart Federation and Royal Society of Edinburgh, nonprofit organisations such as Wikimedia, Carers UK and Disability Rights UK, and government institutions such as Epping Forest and Police Scotland. We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
Benefits- Paid annual leave.
- Birthday off.
- Volunteering time off.
- Wellness day.
- Medical insurance allowance.
- Paid leave for personal development and learning.
- Remote working.
Lead Functional Consultant employer: Compucorp Ltd
Contact Detail:
Compucorp Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Functional Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms, and let them know you're on the lookout for a Lead Functional Consultant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching Compuco and its mission. Understand their work with non-profits and think about how your experience aligns with their goals. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams, tackled complex CRM projects, and delivered impactful solutions. This will show that you’re not just a fit on paper but also in practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Compuco team!
We think you need these skills to ace Lead Functional Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for empowering socially responsible organisations shine through. We want to see how you connect with our mission and how you can contribute to making a positive impact.
Tailor Your Experience: Make sure to highlight your experience in delivering complex CRM solutions and digital projects. We’re looking for someone who can master new platforms quickly, so don’t forget to mention any relevant tools or methodologies you've worked with!
Be Clear and Concise: We love clarity! When describing your past roles and responsibilities, keep it straightforward and to the point. Use bullet points if it helps to make your achievements stand out – we want to see what you’ve accomplished!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Compuco team!
How to prepare for a job interview at Compucorp Ltd
✨Know Your Stuff
Make sure you’re well-versed in CRM solutions and digital projects, especially CiviCRM and Drupal. Brush up on your knowledge of the technology stack Compuco uses, as this will show your genuine interest and readiness to hit the ground running.
✨Showcase Your Leadership Skills
As a Lead Functional Consultant, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on how you foster collaboration and support. Think about specific situations where you’ve mentored others or improved team dynamics.
✨Understand the Client's Needs
Be ready to discuss how you would approach understanding client business processes. Consider preparing a few questions that demonstrate your ability to unpack and reimagine these processes using technology, which is key to delivering impactful solutions.
✨Emphasise Your Problem-Solving Skills
Compuco values a 'can do' attitude, so come prepared with examples of how you've tackled complex challenges in previous roles. Highlight your meticulous attention to detail and how it has led to quality outcomes for clients, showcasing your commitment to excellence.
