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- Tasks: Lead discovery workshops, design solutions, and configure CRM/website products for clients.
- Company: Compuco, a creative tech agency empowering socially responsible organisations.
- Benefits: Hybrid working, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact by streamlining processes for organisations that matter.
- Qualifications: 3+ years in digital system implementation and a passion for problem-solving.
- Other info: Join a diverse team and enjoy a supportive, open culture.
The predicted salary is between 36000 - 60000 £ per year.
At Compuco we empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact.
We are looking for a talented and ambitious Functional Consultant who excels at requirement gathering, solution design, and CRM/website configuration. Your role will be to act as the functionality expert for the CRM and Website products that we work with, working with the clients to understand their business processes and to perform solution design. You will run discovery workshops with clients, following our implementation process to gather their requirements. Using your extensive knowledge of the products and by working with the product team you will ideate solutions redesigning client organisations workflows into efficient processes with the technology to support them. Once approved you will be hands on configuring and customising the solutions whilst also working closely with our product teams to implement new features.
We are a very process-driven team and constantly seek to develop and refine the way we work to ensure that we continue to deliver the highest quality service to our clients and to the sector as a whole. We are looking for someone with a "can do" attitude to join our growing team. As a distributed company with an HQ in London and team members from all around the world, one of the things that make working at Compuco special is the chance to meet and learn from people from an amazing array of nationalities and cultures. We are extremely proud of the way we work and the open culture we have developed.
Key responsibilities:- Preparing and conducting discovery workshops with clients, demonstrating curiosity to extract comprehensive requirements and understanding of their existing tools and processes
- Documenting workshop outcomes through detailed business process maps and functional requirement specifications
- Designing and explaining clear and sustainable solutions
- Independently configuring product features to meet requirements
- Conducting thorough functional and end-to-end testing prior to delivery
- Running client demonstrations and UAT sessions to gather feedback in a structured format
- Collaborating with Project Managers to identify timeline-conscious next steps
- Contributing to the product development backlog with improvement suggestions
- 3+ years experience delivering digital system implementation projects including websites
- A compulsive list maker, organiser and executer
- Previous experience working in a digital agency is a must
- The ability to grasp concepts quickly
- Someone who loves technical challenges and is committed to quality outcomes for our clients.
- You love the challenge of making complex concepts simple, and are able to communicate them clearly to stakeholders at all levels
- You are someone who likes to implement processes and ensure they are followed
- You seek to learn from others as well as share your knowledge and experience
- Exceptional attention to detail
- Can do / Make it happen attitude
- Proactive approach to troubleshooting and problem-solving
- Commitment to getting the job done!
Location: Hybrid Working (office is based in Shoreditch, London) / Fully Remote
Type: Permanent
Compuco is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
How to apply: If you think this is the role for you, please send your CV through to us with a short covering statement explaining what caught your interest and why you think you will fit in.
Functional Consultant in London employer: Compuco
Contact Detail:
Compuco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant in London
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Compuco's mission and values. Understanding their focus on socially responsible organisations will help you connect your skills as a Functional Consultant to their goals.
✨Tip Number 2
Show off your problem-solving skills! Be ready to discuss how you've tackled complex challenges in previous roles. Use specific examples that highlight your experience with CRM and website configurations, as this will resonate with what they're looking for.
✨Tip Number 3
Practice your discovery workshop techniques! Since you'll be running these sessions, think about how you can extract comprehensive requirements from clients. Maybe even role-play with a friend to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compuco team and contributing to their impactful work.
We think you need these skills to ace Functional Consultant in London
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV highlights your experience in digital system implementation and showcases your ability to simplify complex concepts. Tailor it to reflect the skills mentioned in the job description, like requirement gathering and solution design.
Write a Personal Covering Statement: In your covering statement, share what excites you about the role and how your background aligns with our mission at Compuco. Be genuine and let your personality shine through; we love a 'can do' attitude!
Showcase Your Organisational Skills: Since we're looking for someone who is a compulsive list maker and organiser, consider including examples of how you've successfully managed projects or tasks in the past. This will demonstrate your attention to detail and execution skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive—just the kind of attitude we value!
How to prepare for a job interview at Compuco
✨Know Your Stuff
Make sure you have a solid understanding of CRM systems and website configuration. Brush up on the specific tools and technologies mentioned in the job description, as well as any relevant case studies or projects you've worked on. This will help you demonstrate your expertise during the interview.
✨Prepare for Discovery Workshops
Since you'll be running discovery workshops, think about how you would approach gathering requirements from clients. Prepare some questions that show your curiosity and ability to extract comprehensive information. Practising this will help you feel more confident when discussing your approach.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you tackled technical challenges or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your proactive approach and commitment to quality outcomes.
✨Emphasise Team Collaboration
Compuco values collaboration, so be prepared to talk about how you've worked with project managers and product teams in the past. Share examples of how you contributed to team success and how you handle feedback during client demonstrations and UAT sessions.
