Assistant Shop Manager

Join to apply for the Assistant Shop Manager role at Compton Care.

Job Title: Assistant Shop Manager

Location: Shifnal, TF11 8BL

Hours: 15 hours per week

Salary: £24,109 per annum (Pro rata, Band 2)

About Compton Care

Compton Care provides high quality, accessible care and support for people in our communities living with life limiting conditions across Wolverhampton, the Black Country, South Staffordshire and East Shropshire. The charity’s annual running costs are £16 million, with 70% funded through our stores, fundraising, and donations from amazing supporters.

Responsibilities

• Work alongside the store manager and a dedicated team of volunteers in the Shifnal store for 15 hours per week.
• Maintain trading across 7 days a week, adjusting hours with rotating schedules set 4–6 weeks in advance.
• Retail donated goods including clothing and homeware, ensuring an inviting shopping experience.
• Take overall supervision of the store in the manager’s absence to develop management skills.
• Act as an ambassador for Compton Care, engaging with the local community to promote our story and the impact of the retail store.

Qualifications & Experience

• Previous experience in a front‑line retail or hospitality environment.
• Experience in a team‑leader or supervisory role and basic understanding of people‑management processes.
• Strong communication and relationship‑building skills, capable of creating a welcoming environment for shoppers and volunteers.

Benefits

• 22 days annual leave (excluding bank holidays), increasing with long service.
• Salary exchange pension scheme with 5% employer contribution from day one, rising to 7% after 3 years.
• Death in service benefit at 2× salary.
• Staff discount across coffee shops and a staff discount platform.
• Access to an employee assistance program, including unlimited telephone counselling and 24/7 GP access.
• Blue Light Card accreditation.
• In‑house management training through the Managing at Compton program.

How to Apply

If you feel you have the retail skills we need and want to make a real difference, apply online by completing our short application form.

We reserve the right to close this vacancy before the published closing date where applicant volume is high.