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- Tasks: Lead off-premise revenue channels and optimise delivery strategies for a vibrant restaurant group.
- Company: Comptoir Group, known for its generous hospitality and Middle Eastern cuisine.
- Benefits: Full-time role with competitive salary and opportunities for growth in a dynamic environment.
- Other info: Join a diverse team and enjoy a supportive workplace culture.
- Why this job: Shape guest experiences and drive profitability while working with top delivery platforms.
- Qualifications: Experience in commercial roles and third-party delivery platforms is essential.
The predicted salary is between 40000 - 50000 £ per year.
At Comptoir Group, generous hospitality sits at the heart of everything we do. Open seven days a week and serving over a million guests each month, we bring people together through vibrant Middle Eastern food, warm service and memorable experiences. Everyone is welcome at Comptoir whether dining in our restaurants or enjoying our food wherever they are.
This brand new role for the business will play a pivotal part in shaping how guests experience Comptoir beyond our restaurants. Balancing growth with operational excellence, you'll ensure our off-premise business scales sustainably while protecting the guest experience. This is a commercially driven role with ownership of all off-premise revenue channels across Comptoir Group, including third-party delivery, click & collect, direct ordering and catering. You'll be our hands-on in-house delivery expert, known for driving performance and profitability while working closely with Operations, Marketing, Finance, Tech and Supply Chain. This is a full-time role based in our Support Office (London) and will require regular site visits to all our restaurants nationwide.
What You’ll Be Doing
- Own and grow all off-premise revenue channels, including third-party delivery, click & collect, direct ordering and catering
- Lead commercial strategy and Joint Business Plans with delivery partners (Deliveroo, Uber Eats, Just Eat)
- Drive profitable growth through menu optimisation, pricing, promotions and AOV initiatives
- Build and scale a strong catering and group-ordering proposition
- Improve performance on owned digital channels and optimise the channel mix
- Lead delivery technology optimisation, ensuring seamless integration and reporting
- Work closely with Operations and cross-functional teams to deliver a great, scalable guest experience
What Success Looks Like
- Strong visibility, rankings and performance across delivery platforms
- An optimised delivery experience in all restaurants for all employees and stakeholders
- A profitable, balanced and growing off-premise revenue mix
- Catering established as a meaningful and scalable revenue stream
- Improved delivery margins through smart strategy and efficient spend
- Clear, data-led decision making embedded across team
What We’re Looking For
- Proven experience in commercial, partnerships or off-premise delivery roles
- Hands-on management of (or experience working in) third-party delivery platforms (Deliveroo, Uber Eats, Just Eat)
- Strong commercial and analytical skills, with experience in forecasting and ROI analysis
- Track record of managing Joint Business Plans and national promotional calendars
- Experience with Deliverect or similar order management platforms
You’ll Be Highly commercial, with strong negotiation and relationship-building skills. Data-driven, curious and confident turning insight into action. A clear, engaging communicator who enjoys working cross-functionally. Operationally empathetic, detail-focused and solutions-oriented.
We welcome applicants from all backgrounds, and will make reasonable adjustments in the process and on the job. If you’d like to discuss adjustments, please contact us.
Restaurant Delivery Manager (Uber Eats & Deliveroo) in London employer: Comptoir Group
Contact Detail:
Comptoir Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Delivery Manager (Uber Eats & Deliveroo) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Comptoir Group or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or case study on how you would improve off-premise revenue channels. This will demonstrate your analytical skills and commercial mindset, making you memorable during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out directly to the hiring team at Comptoir Group. Express your interest in the Restaurant Delivery Manager role and share what you can bring to the table.
✨Tip Number 4
Stay updated on industry trends! Follow news about delivery platforms like Uber Eats and Deliveroo. Being knowledgeable about the latest developments shows your passion and commitment to the role.
We think you need these skills to ace Restaurant Delivery Manager (Uber Eats & Deliveroo) in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with our mission of bringing people together through food and memorable experiences.
Highlight Relevant Experience: Make sure to showcase any experience you have in commercial roles or with third-party delivery platforms like Deliveroo and Uber Eats. We’re looking for those hands-on skills that will help us drive performance and profitability.
Be Data-Driven: Since this role is all about optimising revenue channels, include examples of how you've used data to make decisions in the past. We love a good story about turning insights into action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Comptoir Group
✨Know the Company Inside Out
Before your interview, dive deep into Comptoir Group's values and mission. Understand their approach to hospitality and how they integrate off-premise services. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Delivery Expertise
Be ready to discuss your hands-on experience with third-party delivery platforms like Uber Eats and Deliveroo. Prepare specific examples of how you've driven performance and profitability in previous roles. This will demonstrate your capability to take ownership of the off-premise revenue channels.
✨Bring Data to the Table
Since this role is data-driven, come prepared with insights from your past experiences. Talk about how you've used data for forecasting, ROI analysis, or optimising delivery strategies. This will highlight your analytical skills and your ability to make informed decisions.
✨Prepare for Cross-Functional Collaboration
Expect questions about working with different teams like Operations, Marketing, and Finance. Share examples of successful collaborations and how you’ve navigated challenges. This will show that you’re not just a lone wolf but someone who thrives in a team environment.