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- Tasks: Lead and grow off-premise sales channels for a dynamic restaurant group.
- Company: Join a thriving hospitality group with over 20 locations nationwide.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on delivery sales and enhance customer experiences.
- Qualifications: Experience in delivery platforms and strong commercial skills required.
The predicted salary is between 50000 - 60000 £ per year.
We're looking for a commercially minded Delivery Sales Manager to lead and grow our off premise channels across Comptoir Group (20+ sites Nationwide), including delivery, click & collect and catering. This is a business critical role, owning partner performance with popular channels including Deliveroo, Uber Eats and Just Eat.
What you'll do:
- Own and develop relationships with delivery partners (Deliveroo, Uber Eats, Just Eat and others).
- Drive restaurant delivery sales, visibility and rankings through pricing, promotions and menu optimisation.
- Own the off premise P&L: forecasting, performance tracking, and balancing growth with sustainable margins.
- Lead the promotional and trading plan in partnership with Marketing.
- Grow click & collect and improve conversion and guest experience on owned digital channels.
- Scale our catering offer, including menus, pricing, packaging and operational processes.
- Partner with Tech and Operations to optimise delivery systems (e.g., Deliverect/POS integrations) and use data to drive decisions.
- Align with Operations on availability, accuracy, timings and cancellations and support new site openings.
- Act as a centre of excellence for off premise, coaching teams and embedding best practice and act as escalation point for delivery issues.
Delivery, click & collect and catering are performing strongly and profitably. Improved platform visibility, guest experience and operational performance. Clear, data led decision making across off premise channels, with reduced reliance on discounting over time. A scalable, sustainable off premise model is embedded across all brands.
Qualifications:
- Proven experience in delivery/off premise, commercial or digital roles (ideally within delivery platforms in hospitality).
- Hands on experience ideally from working within delivery platforms (Deliveroo, Uber Eats, Just Eat), including an understanding of rankings/visibility levers, pricing and menu optimisation.
- Strong commercial and analytical capability: forecasting financials and performance reporting.
- Track record of building and delivering joint business plans, national promotional calendars or major commercial partnerships.
- Confident influencing cross functional stakeholders and leading projects from idea to delivery.
- Practical, solutions focused approach and comfortable operating at pace.
- Experience with Deliverect or similar order management technology is an advantage.
Delivery Sales Manager - Marylebone, London employer: Comptoir Group
Contact Detail:
Comptoir Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Sales Manager - Marylebone, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Delivery Sales Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with delivery platforms like Deliveroo and Uber Eats. Share specific examples of how you've driven sales and improved performance.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like Comptoir Group, and express your enthusiasm for their off premise channels. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in delivery and catering. Whether it’s through online courses or industry news, showing that you’re knowledgeable and passionate about the field will definitely set you apart from the competition.
We think you need these skills to ace Delivery Sales Manager - Marylebone, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Delivery Sales Manager. Highlight your experience with delivery platforms like Deliveroo and Uber Eats, and showcase any relevant achievements in driving sales or optimising menus.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about off premise channels and how your skills align with our goals at Comptoir Group. Be specific about what you can bring to the table.
Showcase Your Analytical Skills: Since this role involves a lot of data-driven decision making, don’t forget to mention your analytical capabilities. Share examples of how you've used data to improve performance or drive sales in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Comptoir Group
✨Know Your Delivery Platforms
Make sure you’re well-versed in the ins and outs of delivery platforms like Deliveroo, Uber Eats, and Just Eat. Understand how they operate, what drives visibility and rankings, and be ready to discuss specific strategies you've used to optimise menus or pricing.
✨Showcase Your Commercial Acumen
Prepare to demonstrate your analytical skills by discussing past experiences where you’ve forecasted financials or tracked performance metrics. Bring examples of how you balanced growth with sustainable margins, as this will show your ability to manage the off premise P&L effectively.
✨Build Relationships
Think about how you can illustrate your experience in building strong relationships with partners. Be ready to share stories about how you’ve collaborated with marketing or operations teams to drive sales and improve guest experiences.
✨Be Solutions-Focused
During the interview, adopt a practical approach to problem-solving. Prepare to discuss challenges you've faced in previous roles and how you tackled them, especially in fast-paced environments. This will highlight your ability to lead projects from idea to delivery.