Product Operations Specialist
Product Operations Specialist

Product Operations Specialist

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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Complyadvantage

At a Glance

  • Tasks: Drive product planning, manage timelines, and ensure customer alignment.
  • Company: ComplyAdvantage is a leading SaaS provider transforming fintech compliance and risk management.
  • Benefits: Enjoy unlimited time off, hybrid work, learning budgets, and health care plans.
  • Why this job: Join a diverse team tackling financial crime with innovative AI solutions.
  • Qualifications: 5+ years in Product Operations or related fields; strong cross-functional skills required.
  • Other info: Work in a collaborative environment with a focus on personal and professional growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Join to apply for the Product Operations Specialist role at ComplyAdvantage

Join to apply for the Product Operations Specialist role at ComplyAdvantage

About ComplyAdvantage: We\’re a leading SaaS provider revolutionising how fintech companies navigate complex regulatory landscapes. Our platform powers compliance and risk management for hundreds of innovative financial services companies, from emerging startups to established enterprises. We believe in empowering product teams to solve meaningful problems and create exceptional value for our customers.

Overview

We are looking for a Product Operations Specialist to establish alignment and clarity of vision, strategy, and capability. You’ll operationalise product strategy, bring clarity to delivery timelines, and champion scalable systems for roadmap planning, go-to-market readiness, and customer alignment.

What You’ll Own

Product Planning & Roadmap Operations

  • Drive block and annual roadmap planning cycles with product leadership, ensuring alignment with strategic priorities.
  • Standardize how roadmap commitments are documented, shared, and tracked.
  • Manage a single source of truth for internal and external product delivery timelines.

Commercial & Customer Alignment

  • Create and maintain product launch calendars and go-to-market enablement kits.
  • Collaborate and build field communication strategy with GTM Enablement.
  • Partner with Sales, Solutions Consulting, Customer Success, Marketing to ensure commercial teams are accurately positioned with what’s available now vs. what’s coming.
  • Own, track, and align selective Customer Product Commitments

Feedback Loops & Voice of the Customer

  • Build and manage feedback aggregation systems from GTM, advisory boards, customer calls, usage data, community, and support tickets.
  • Synthesize and prioritize actionable insights to feed into product planning.
  • Operationalize and scale design partner and early access programs.

Documentation & Enablement

  • Ensure internal and external product documentation is up-to-date and easy to consume.
  • Coordinate internal product enablement for sales, success, and support teams.
  • Track and manage readiness for RFPs, including product capabilities matrices and future roadmap references.

What You’ll Bring

  • Have 5+ years in Product Operations, Programme Management, Product Management, or BizOps at a fast-growing B2B SaaS company.
  • Excel at cross-functional orchestration and aren’t afraid to chase clarity across ambiguity.
  • Can translate commercial urgency into product feasibility – you understand both sides deeply.
  • Bring strong instincts for product strategy without needing to be the strategist.
  • Are a systems thinker: You design durable frameworks, not one-off fixes.
  • Are biased towards documentation, alignment, and accountability.

The Background You Need

  • Experience supporting complex platforms (APIs, AI, regulated industries)
  • Experience with agile development methodologies and continuous delivery organizations
  • Exposure to Sales, CS, and RFP-heavy environments
  • Familiarity with MEDDIC, Force Management, or similar sales methodologies

What’s in it for you?

  • Competitive salary aligned to your skills and experience
  • Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
  • We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
  • Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
  • Annual learning budget to drive your performance and career development
  • Company Pension Scheme
  • Company Health Care Plan
  • Travel – season ticket loan
  • Cycle to work scheme with Evans Cycles

About us:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime.

More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.

We have five global hubs in New York, London, Singapore, Lisbon and Cluj-Napoca.

Since 2014, we have raised over $100 million in funding and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

At ComplyAdvantage diversity fuels our rocket ship and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and aspire to consider every application fairly.

We will handle your information in accordance with our Privacy Policy. For further information, please click here.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Software Development

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Product Operations Specialist employer: Complyadvantage

ComplyAdvantage is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, unlimited time off, and a hybrid work model that fosters collaboration. With a strong focus on innovation and continuous improvement, employees have the opportunity to work on cutting-edge projects alongside talented colleagues while benefiting from an annual learning budget and a supportive company culture that values diversity and inclusion.
Complyadvantage

Contact Detail:

Complyadvantage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Operations Specialist

✨Tip Number 1

Familiarise yourself with ComplyAdvantage's products and services. Understanding their platform and how it helps fintech companies navigate regulatory landscapes will give you an edge in discussions during interviews.

✨Tip Number 2

Network with current or former employees of ComplyAdvantage on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Product Operations Specialist role.

✨Tip Number 3

Prepare to discuss your experience with cross-functional collaboration. Highlight specific examples where you've successfully aligned teams towards a common goal, as this is crucial for the role.

✨Tip Number 4

Stay updated on industry trends related to SaaS and financial compliance. Being knowledgeable about current challenges and innovations in these areas will demonstrate your commitment and expertise during the interview process.

We think you need these skills to ace Product Operations Specialist

Product Operations Management
Cross-Functional Collaboration
Agile Development Methodologies
Project Management
Roadmap Planning
Customer Alignment
Feedback Aggregation Systems
Documentation Skills
Communication Strategy Development
Data Analysis
Commercial Awareness
Problem-Solving Skills
Systems Thinking
RFP Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Product Operations, Programme Management, or similar roles. Use keywords from the job description to demonstrate that you meet the qualifications ComplyAdvantage is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the fintech industry and how your skills align with the responsibilities of the Product Operations Specialist role. Mention specific experiences that showcase your ability to drive product planning and customer alignment.

Showcase Your Systems Thinking: Emphasise your ability to design durable frameworks and document processes. Provide examples of how you've operationalised product strategies in previous roles, as this is crucial for the position at ComplyAdvantage.

Highlight Cross-Functional Collaboration: Since the role requires working closely with various teams, illustrate your experience in cross-functional collaboration. Share specific instances where you successfully partnered with sales, marketing, or customer success teams to achieve common goals.

How to prepare for a job interview at Complyadvantage

✨Understand the Role

Make sure you have a solid grasp of what a Product Operations Specialist does. Familiarise yourself with the responsibilities outlined in the job description, such as managing product roadmaps and collaborating with various teams. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Cross-Functional Skills

Since this role requires excellent cross-functional orchestration, be prepared to discuss specific examples where you've successfully collaborated with different teams. Highlight your ability to chase clarity across ambiguity and how you've translated commercial urgency into product feasibility.

✨Demonstrate Systems Thinking

The company values systems thinkers who design durable frameworks. Be ready to share instances where you've implemented scalable systems or processes in your previous roles. This will show that you can contribute to their goal of operationalising product strategy effectively.

✨Prepare for Questions on Feedback Loops

As the role involves building feedback aggregation systems, think about how you've managed customer insights in the past. Prepare to discuss how you've synthesised feedback into actionable insights and how this has influenced product planning in your previous positions.

Product Operations Specialist
Complyadvantage
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