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For Companies At a Glance
- Tasks: Drive product planning, manage timelines, and ensure customer alignment.
- Company: Join a leading SaaS provider transforming fintech compliance.
- Benefits: Competitive salary, unlimited time off, hybrid work, and annual learning budget.
- Why this job: Be part of innovative projects with a diverse team making a real impact.
- Qualifications: 5+ years in Product Operations or related fields, strong cross-functional skills.
- Other info: Dynamic environment with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About ComplyAdvantage: We\\\’re a leading SaaS provider revolutionising how fintech companies navigate complex regulatory landscapes. Our platform powers compliance and risk management for hundreds of innovative financial services companies, from emerging startups to established enterprises. We believe in empowering our teams to solve meaningful problems and create exceptional value for our customers.
Overview
We are looking for a Product Operations Specialist to establish alignment and clarity of vision, strategy, and capability. You\\\’ll operationalise product strategy, bring clarity to delivery timelines, and champion scalable systems for roadmap planning, go-to-market readiness, and customer alignment.
What you’ll own
Product Planning & Roadmap Operations
- Drive block and annual roadmap planning cycles with product leadership, ensuring alignment with strategic priorities.
- Standardize how roadmap commitments are documented, shared, and tracked.
- Manage a single source of truth for internal and external product delivery timelines.
Commercial & Customer Alignment
- Create and maintain product launch calendars and go-to-market enablement kits.
- Collaborate and build field communication strategy with GTM Enablement.
- Partner with Sales, Solutions Consulting, Customer Success, Marketing to ensure commercial teams are accurately positioned with what’s available now vs. what’s coming.
- Own, track, and align selective Customer Product Commitments
Feedback Loops & Voice of the Customer
- Build and manage feedback aggregation systems from GTM, advisory boards, customer calls, usage data, community, and support tickets.
- Synthesize and prioritize actionable insights to feed into product planning.
- Operationalize and scale design partner and early access programs.
Documentation & Enablement
- Ensure internal and external product documentation is up-to-date and easy to consume.
- Coordinate internal product enablement for sales, success, and support teams.
- Track and manage readiness for RFPs, including product capabilities matrices and future roadmap references.
What you’ll bring
- Have 5+ years in Product Operations, Programme Management, Product Management, or BizOps at a fast-growing B2B SaaS company.
- Excel at cross-functional orchestration and aren’t afraid to chase clarity across ambiguity.
- Can translate commercial urgency into product feasibility – you understand both sides deeply.
- Bring strong instincts for product strategy without needing to be the strategist.
- Are a systems thinker: You design durable frameworks, not one-off fixes.
- Are biased towards documentation, alignment, and accountability.
The Background You Need
- Experience supporting complex platforms (APIs, AI, regulated industries)
- Experience with agile development methodologies and continuous delivery organizations
- Exposure to Sales, CS, and RFP-heavy environments
- Familiarity with MEDDIC, Force Management, or similar sales methodologies
What’s in it for you?
- Competitive salary aligned to your skills and experience
- Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
- We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
- Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
- Annual learning budget to drive your performance and career development
- Company Pension Scheme
- Company Health Care Plan
- Travel – season ticket loan
- Cycle to work scheme with Evans Cycles
About ComplyAdvantage: We\\\’re a leading SaaS provider revolutionising how fintech companies navigate complex regulatory landscapes. Our platform powers compliance and risk management for hundreds of innovative financial services companies, from emerging startups to established enterprises. We believe in empowering our teams to solve meaningful problems and create exceptional value for our customers.
We have five global hubs in New York, London, Lisbon, Singapore and Cluj-Napoca.
Since 2014, we have raised over $100 million in funding and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, Balderton Capital and a16z.
At ComplyAdvantage diversity fuels our growth and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and will consider every application fairly.
We will handle your information in accordance with our Privacy Policy. For further information, please refer to our Privacy Policy.
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Product Operations Specialist employer: Complyadvantage
Contact Detail:
Complyadvantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at ComplyAdvantage. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Show us how your experience aligns with our goals, especially in product operations and customer alignment.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in product operations or cross-functional collaboration. We love hearing about real experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Product Operations Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Operations Specialist role. Highlight your experience in product operations and how it aligns with our mission at ComplyAdvantage. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to manage product planning, customer alignment, and cross-functional collaboration. We love seeing real-world applications of your expertise.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at ComplyAdvantage!
How to prepare for a job interview at Complyadvantage
✨Know the Product Inside Out
Before your interview, make sure you understand ComplyAdvantage's platform and how it helps fintech companies. Familiarise yourself with their product offerings, especially in compliance and risk management, so you can discuss how your experience aligns with their needs.
✨Showcase Your Cross-Functional Skills
As a Product Operations Specialist, you'll need to work with various teams. Prepare examples of how you've successfully collaborated across departments in previous roles. Highlight your ability to chase clarity and drive alignment, especially in complex environments.
✨Demonstrate Your Systems Thinking
Be ready to discuss how you've designed frameworks or processes that improved efficiency in past roles. ComplyAdvantage values systems thinkers, so share specific instances where your structured approach led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle ambiguity. Think of scenarios where you've had to translate commercial urgency into product feasibility, and be prepared to explain your thought process and the results.
