Principal Product Manager - Transaction Fraud

We are hiring a Principal Product Manager to own the Fraud product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery.

You will work within a dedicated squad alongside an engineering manager and engineers. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the competitive context and the commercial logic. Your engineering counterpart owns architecture, sizing and implementation. You work as peers, but in Risk Apps the PPM sets the product specification.

Fraud is a new product for ComplyAdvantage. The strategic opportunity sits at the intersection of our existing compliance intelligence (the intelligence graph, entity resolution, sanctions and adverse media data) and real-time transaction decisioning. The competitive advantage is that we can correlate fraud signals with compliance data that no standalone fraud vendor has. Your job is to turn that advantage into a product that wins.

You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant investment, and you are expected to think about your product decisions in those terms: balancing the level of investment required to build a market-leading product against the commercial returns on specific product choices. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit.

What You Will Do

• Own fraud as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. Frame decisions in terms of investment return, not feature lists.
• Build for a specific market. Transaction fraud for financial institutions is not generic fraud prevention. You need to understand: the relationship between transaction monitoring (regulatory obligation) and fraud detection (financial loss prevention); real-time decisioning requirements; the regulatory context (PSD2 SCA, APP fraud liability, UK reimbursement rules); and how our existing data assets create differentiation. We are looking for domain depth, not a generalist learning fraud on the job.
• Work directly with customers and prospects. You will be the product voice in fraud conversations with the field, working with Solutions Consulting, Customer Success and Sales. You are expected to engage with enterprise buyers on problems rather than features, and to build the commercial credibility that earns trust from the sales organisation.
• Drive requirements through a clear planning process. We work in six-week blocks. The document flow runs Plan of Record to PRD to Epics to Implementation, with quality gates at each stage. You will own PRDs for fraud capabilities and draft epics using AI-assisted workflows, refining them jointly with your EM.
• Manage cross-tribe dependencies. Fraud will depend on capabilities in our Data tribe (intelligence graph, ML models) and Platform tribe (real-time processing, API surface). You need enough technical understanding to write requirements that are realistic and to engage constructively with engineering in those tribes.
• Use AI in your own work. We expect PPMs to use AI-assisted workflows for requirements generation, competitive analysis and document production. This is how we work, not something we aspire to.

What We Are Looking For

Essential:

• 8+ years in product management, with at least 3 years in senior IC roles owning complex B2B SaaS products in financial services, payments or adjacent regulated industries.
• Direct experience with fraud detection, fraud prevention, transaction monitoring or payment security.
• Commercial credibility with enterprise buyers: you have engaged directly with customers, understood their problems, and turned that into product decisions that drove revenue.
• Strong technical understanding of real-time data processing, API design and ML-driven decisioning, sufficient to write requirements engineering can build from.
• Demonstrable AI adoption in your own working practice: not 'interested in AI' but already using it to work differently.
• Experience operating within a structured product organisation where strategic direction was set above you, and delivering excellent outcomes within that framework.

Preferred:

• Experience building a new product from early customers through to scaled adoption within an existing platform company.
• Understanding of the regulatory context for fraud in financial services (PSD2, APP fraud, PSR rules, FCA expectations).
• Experience with compliance or RegTech products and understanding of how fraud intersects with AML, sanctions and customer due diligence.
• Familiarity with real-time scoring, rules engines and ML model deployment in production fraud systems.

What Success Looks Like

At 60 days: You understand the fraud landscape, the competitive positioning, the customer pain points and how the operating model works. You have built relationships with your squad, the Product Director, Solutions Consulting and key commercial stakeholders. You have a clear, credible view of what the product needs to do first.

At 4 months: Initial fraud capabilities are in development or in Limited Availability with early customers. Your PRDs are clear, your epics pass quality gates, and your squad trusts your product judgement. You are operating confidently within the planning process and framing decisions in investment terms.

At 8 months: The fraud product has a credible path to revenue contribution. Early customers are providing usable feedback. You are the recognised domain authority on fraud within the company, trusted by commercial, respected by engineering, and contributing to the broader Risk Apps strategy.

What’s in it for you?

• Competitive salary aligned to your skills and experience.
• Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best.
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.
• Annual learning budget to drive your performance and career development.
• Company Pension Scheme.
• Company Health Care Plan.
• Travel - season ticket loan.
• Cycle to work scheme with Evans Cycles.

About us

Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.