Global Director, Marketing Operations in London

Build the global operating engine behind world-class growth. Marketing doesn't scale by accident. It scales through exceptional operations, world-class insights, smart technology and outstanding leadership. We're looking for a Global Director of Marketing Operations to define, build and lead a best-in-class Marketing Operations function that powers the next stage of our growth. This is a rare opportunity to shape how a global B2B SaaS organisation plans, executes, measures and optimises marketing.

You'll own the strategy, build the capability and create the operating model that enables high-performing teams across every region. This isn't about inheriting a finished function. It's about setting the vision, building an exceptional global team and creating the systems, processes, insights and technology that become a competitive advantage for the business. If you believe Marketing Operations should sit at the heart of commercial decision-making, this is your opportunity to prove it.

What you'll own

• Defining the global Marketing Operations vision, strategy and operating model that supports ambitious international growth.
• Building the planning and operating rhythms that connect global strategy with regional execution.
• Creating world-class marketing analytics, performance reporting and executive insight that influence business decisions at every level.
• Developing sophisticated attribution and measurement frameworks that connect marketing investment directly to pipeline, revenue and long-term customer value.
• Owning global marketing planning, forecasting and budget management, ensuring investment is aligned to commercial priorities.
• Leading the evolution of our global marketing technology ecosystem, creating a scalable, integrated platform that enables growth across every market.
• Driving the adoption of AI across Marketing Operations, identifying practical applications that improve productivity, decision-making, campaign effectiveness and customer experience.
• Establishing global standards for operational excellence, governance, process design and data quality.
• Partnering with Marketing, Revenue Operations, Sales, Finance, Product and executive leadership to create a world-class global go-to-market operating model.
• Embedding a culture of experimentation, measurement and continuous optimisation across every marketing team worldwide.

Build a team others benchmark against

This is as much a leadership opportunity as it is an operational one. You'll recruit, develop and inspire a high-performing global Marketing Operations organisation, creating an environment where exceptional people can do the best work of their careers. You'll define how the function is structured, how it partners with the business and the standards it becomes known for. Our ambition is straightforward: build the best damn Marketing Operations function in SaaS.

Who you are

• You're already operating at a senior level within Marketing Operations and have helped scale high-growth B2B SaaS businesses through operational excellence.
• You think globally while executing pragmatically.
• You're commercially minded, deeply analytical and comfortable moving between board-level strategy discussions and the technical detail of marketing systems, attribution models or AI-enabled workflows.
• You'll likely bring significant leadership experience within Marketing Operations in high-growth B2B SaaS.
• Experience designing and leading global Marketing Operations functions across multiple regions and markets.
• Deep expertise in marketing strategy, operations, analytics, attribution, planning, forecasting and performance management.
• Strong commercial judgement with a proven ability to influence executive decision-making through insight and data.
• Experience owning substantial global marketing budgets and investment planning.
• A track record of building, developing and leading exceptional international teams through periods of rapid growth and transformation.
• Extensive experience with modern marketing technology, CRM platforms, automation, data architecture and operational design.
• Practical experience identifying and implementing AI capabilities that deliver measurable business impact.
• Outstanding leadership, communication and stakeholder management skills, with the credibility to influence senior executives across a global organisation.
• High standards, intellectual curiosity and a relentless focus on continuous improvement.

Why join us?

This is a career-defining opportunity. You'll shape how marketing operates globally. You'll influence executive strategy. You'll build an exceptional international team. You'll own the technology roadmap, redefine how marketing performance is measured and help lead the next generation of AI-enabled marketing capability. Most importantly, you'll have the freedom, autonomy and backing to build something exceptional.

What’s in it for you?

• Equity participation in our innovative mission to combat financial crime.
• Unlimited Time Off Policy to promote work-life balance and well-being.
• We embrace a hybrid approach that requires employees to be in the office for two days a week.
• Opportunities for collaboration and career development with smart, like-minded professionals.
• Annual learning budget to support professional growth.
• A home office budget to support working from home.
• Enhanced parental leave and childcare benefits.
• Life insurance and medical coverage through BUPA, including pre-existing conditions.
• Pension contribution through The People's Pension.

About us:

Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence.